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Radiance Marketing
No experience needed! FULL TRAINING! Customer service/sales!
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- United States
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- United States
About
BENEFITS Competitive Compensation Coaching and Mentoring Team Environment Career Growth Opportunities
KEYS RESPONSIBILITIES
We are seeking a
Customer Service and Sales Representative
to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
ROLES
Conducting B2B presentations for our clients Identify the customer's problem, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge REQUIREMENTS
High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Excellent written and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $27.00 per hour
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Radiance Marketing
is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries.
At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals
Nice-to-have skills
- Communication
- Customer Service
- Sales
- Time Management
Work experience
- Business Developer / Sales Development Representative
- (Key) Account Manager / Executive
- Other Sales
Languages
- English
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