About
Support 24x7x365 service operations and develop standard operating procedures Monitor and analyze key events in customer environments, preparing reports and providing incident response support Collaborate with the Customer Success Engineering team to facilitate onboarding and ongoing platform management
Required Qualifications
1 - 3 years of experience in cybersecurity Operational experience in Security Operations Centers (SOC) or Managed Security Service Provider (MSSP) environments Experience in identifying and resolving cyber incidents Willingness to pursue ongoing training and certifications Familiarity with data protection regulations such as GDPR and HIPAA
Languages
- English
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