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About
Improve public services by creating user-centered content in plain language Write, edit, and organize content across various complex systems and documentation Collaborate with experts to ensure compliance and build trust through clear communication
Required Qualifications
Experience in shaping user-centered content across complex systems Familiarity with accessibility standards, particularly Section 508 Ability to test and iterate content using research and data-driven approaches Experience working collaboratively with engineers, researchers, and product managers Commitment to providing documentation and training for sustainable improvements
Languages
- English
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