Sales Associate
Crate & Barrel
- Richmond, Virginia, United States
- Richmond, Virginia, United States
About
If you are interested in applying for this job, please make sure you meet the following requirements as listed below. A day in the life as a Sales Associate...
* Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise * Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate * Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers * Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork * Lead by example and support store management in holding self and others accountable for store profitability and operational excellence * Promote the brand by engaging customers in creative activities and demonstrations * Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase * Engage in, maintain and support store safety standards and training * Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide * Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed * Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed * Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed * Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.
What you'll bring to the table...
* Excellent interpersonal skills and ability to build rapport with customers and other associates. * General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece. * Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning. * Engage in, maintain and support store safety standards and training. * Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus. xkddfxh
We'd love to hear from you if you have…
* Customer service experience preferred * Retail experience preferred
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Languages
- English
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