Senior Systems AdministratorThe Computer Company, Inc • Cromwell, Indiana, United States

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Senior Systems Administrator

The Computer Company, Inc

Cromwell, Indiana, United States

Cromwell, Indiana, United States

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*Overview:* Please read the following job description thoroughly to ensure you are the right fit for this role before applying. We are seeking an experienced and highly motivated *Senior System Administrator *to join our growing team. This role involvessupport for our managed services clients, covering *server, network, and desktop infrastructures*. The ideal candidate will be technically proficient, client-focused, and capable of managing multiple environments with an emphasis on reliability, performance, and security. *Key Responsibilities:* * Implement, maintain, and support *network, server, and workstation infrastructures*, ensuring optimal uptime and performance. * Provide comprehensive *desktop and application support*, including: * New user setup * Line-of-business (LOB) applications * Hosted environments * General troubleshooting * Install, configure, and support *network hardware and services* including LAN/WAN, routers, firewalls, switches, and other security appliances. * Deliver advanced support for *Microsoft environments*, including: * Windows Server & Desktop OS * Microsoft 365 / Exchange Online * Active Directory / Azure AD * Remote Desktop Services (RDS) * Administer and support *virtualization platforms* such as *VMware* and *Hyper-V*, including provisioning, maintenance, and performance tuning. * Collaborate with internal team members and client stakeholders to provide *strategic IT guidance*, perform system evaluations, and recommend infrastructure improvements. * Coordinate with third-party vendors for hardware/software support, upgrades, and escalated issues. * Maintain accurate and up-to-date *technical documentation*, including client-specific configurations, procedures, and SOPs. * Record all work performed — including time, notes, and expenses — in *ConnectWise Manage* or equivalent PSA platform. *Requirements (Must-Have):* * Bachelor's degree in IT, Computer Science, or a related field, *or* equivalent professional experience. * *5+ years of hands-on IT experience*, preferably in a *Managed Services Provider (MSP)* or multi-client environment. * Strong Experience in Windows Server & Desktop OS, Microsoft 365, Active Directory / Azure AD * Strong interpersonal and communication skills; able to explain technical issues to non-technical users. * Ability to *multi-task* in a fast-paced environment and work both independently and as part of a team. * Must be able to pass a background check. xevrcyc * Valid U.S. driver's license and reliable personal vehicle for travel to client sites. *Preferred Experience (Highly Valued):* Experience with the following tools and platforms is strongly preferred: * *Networking & Security*: Cisco, Meraki, WatchGuard, SonicWall * *Antivirus & Security*: Bitdefender or equivalent enterprise-grade solution * *Email Security*: Barracuda Cloud or similar spam filtering solutions * *Virtualization*: VMware, Hyper-V, or similar hypervisors * *Backup & Recovery*: Veeam or equivalent enterprise backup solutions * *RMM & PSA Tools*: * ConnectWise Manage (ticketing/PSA) or similar platforms * ConnectWise Automate (RMM) or similar platforms Job Type: Full-time Pay: $75,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Ability to Commute: * Cromwell, CT 06416 (Required) Ability to Relocate: * Cromwell, CT 06416: Relocate before starting work (Required)

Cromwell, Indiana, United States

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English

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