About
Computer Hardware Grading Technician: Position Overview
PlanITROI is seeking a Computer Hardware Grading Technician to support our high-volume ITAD and refurbishment operations. This hands-on role is responsible for inspecting, testing, and grading IT hardware based on cosmetic condition and functional performance to determine resale value, refurbishment needs, or recycling disposition.
The ideal candidate is detail-oriented, consistent, and technically proficient, with a strong understanding of computer hardware and a commitment to accuracy and efficiency.
This is a temporary-to-permanent opportunity with a 90-day conversion.
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay Rate: $15-$16 per hour
Key Responsibilities
Device Inspection & Grading
Perform cosmetic inspections of laptops, desktops, tablets, notebooks, monitors, and accessories.
Evaluate condition based on established grading standards (A/B/C/D or equivalent).
Identify scratches, dents, wear, cracks, missing parts, and other cosmetic defects.
Functional Testing
Conduct basic functional testing, including power-on, display, keyboard, ports, battery health, and BIOS/POST checks.
Identify functional defects and performance issues impacting grade or disposition.
Routing & Disposition
Assign accurate grades to determine device routing: resale, refurbishment, parts harvest, or recycling.
Clearly tag and document devices requiring repair or additional review.
Documentation & Accuracy
Record grading results, defects, and notes accurately in inventory and tracking systems.
Ensure grading data aligns with physical device condition to prevent downstream errors.
Collaboration
Work closely with refurbishment technicians, QC Inspectors, and production leaders.
Escalate unusual defects, inconsistencies, or repeated issues to leadership.
Process & Safety Compliance
Follow established grading procedures, quality standards, and data security requirements.
Maintain an organized, clean, and safe workstation in accordance with company and OSHA standards.
Qualifications, Skills, Training
1–3 years of experience working with computer hardware or electronics
(ITAD, refurbishment, repair, or warehouse environment)
CompTIA or A+ (or equivalent hardware knowledge)
Strong knowledge of laptops, desktops, tablets, and hardware components.
Exposure to quality standards or inspection processes
Ability to consistently apply cosmetic and functional grading standards.
High attention to detail with strong accuracy and consistency.
Comfortable working in a fast-paced, production-driven environment.
Basic computer skills and experience using inventory or tracking systems.
Ability to stand for extended periods and lift 35 lbs.
Reliable transportation required.
Success Metrics
Grading accuracy and consistency
Throughput volume without quality compromise
Reduction in rework or QC overrides
Proper routing and disposition decisions
PlanITROI Core Values:
Driven & Confident
Think Win/Win Always
Own IT/Solve IT
Personal Growth leads to Professional Growth
Innovate & Revolutionize the World
Proud to be Part of the PlanITROI Team
The expected salary for this position is $15.00-$16.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Visit our websites for more information: PlanITROI.com | NextraTech.com | BuyRefurbished.com
Languages
- English
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