Patient Access Representative - AdmittingPeaceHealth • Surrey, British Columbia, Canada
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Patient Access Representative - Admitting
PeaceHealth
- Surrey, British Columbia, Canada
- Surrey, British Columbia, Canada
About
PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.**
The salary range for this job opening at PeaceHealth is $23.61 - $31.26.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
**Details of the Position:**
+ Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
+ Collects patient balances, co-payment, co-insurance, or other payment types.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Responds to customer's inquiries.
+ Assists with departmental coverage as needed.
+ Manages daily appointment schedules which may include reminder calls and calling all referrals.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma Preferred: or equivalent
+ Minimum of 1 year Required: Medical office or related customer service experience and
+ Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
+ Knowledge of insurance process and regulations. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
United General Medical Center:
+ Management of ED incoming phone calls, and may be required to provide switchboard coverage.
+ Monitor OB Prosec/McKinley alarm system.
+ May be required to assist with Cardiac Rehab departmental charge entry.
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
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Languages
- English
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