Store Manager

ARC3 GASES Inc

Rocky Mount, North Carolina, United States

Rocky Mount, North Carolina, United States

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About

About Us Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence. Job Summary The Store Manager at Arc3 Gases is responsible for overseeing daily store operations, ensuring exceptional customer service, operational efficiency, workplace safety, and strong team performance. As the local leader responsible for setting the tone and preserving Arc3's culture, the Store Manager fosters a positive, solutions-oriented attitude, driving store success through effective resource management, team leadership, and an organized environment. By upholding Arc3 Gases' core values of trust, responsiveness, reliability, and technical competence, the Store Manager ensures employees and customers feel safe, valued, and confident in Arc3 Gases' commitment to excellence. Key Responsibilities Sales and Customer Experience Customer Focus: Oversee all walk-in and call-in customer interactions, ensuring prompt, professional, and responsive service. Maintain responsiveness in all internal and external communications, in alignment with Arc3’s core value of responsiveness. Issue Resolution: Resolve customer inquiries and issues related to orders, sales, services, billing, technical support, and product discrepancies, ensuring a positive experience for all customers. Sales Growth

Rocky Mount, North Carolina, United States

Languages

English

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