HVAC Technical Solutions Engineer

Location: Wimbledon office / Hybrid

Contract Type: Full-time, Permanent

Are you ready to take your career to the next level? As a Technical Solutions Engineer , you will play a pivotal role in our Data Centre Sales and Project Management teams. You’ll be the go-to person for managing the post-order process and providing essential technical support, ensuring our customers receive top-notch service throughout their journey with us.

This role is crucial for the success of our UK&I Data Centre business unit. You will manage the entire order-to-delivery lifecycle, support effective cash collection, and provide accurate sales forecasts. You’ll also serve as a vital link between Sales, Finance, Logistics, Factories, and our Customer Care leadership.

In this dynamic position, you will:

• Support the Sales team with customer inquiries and tender bids.
• Engage directly with clients, consultants, and designers to create detailed and accurate selections.
• Oversee the end-to-end post-order process from order receipt to delivery.
• Collaborate with the Project Management team to review and approve Technical Submittals.
• Act as the primary point of contact for customers post-sale, ensuring clear and proactive communication.
• Assist the Project Delivery Team to guarantee seamless execution from order intake to final delivery.

To thrive in this role, you should have:

• Proven experience in a technical sales or project delivery role, particularly in HVAC or building services.
• Experience supporting multi-disciplinary teams, including customer care, sales, and project delivery.
• A strong understanding of tender inquiries, product selections, technical submittals, and the post-order handover process.
• Excellent stakeholder management skills, with the ability to influence across functions in a matrix organization.
• Outstanding communication skills, capable of handling escalations and complex customer situations.
• Strong organizational and decision-making skills, with the ability to juggle multiple priorities in a fast-paced environment.

We believe in rewarding our team members! Here’s what you can expect:

• Competitive base salary
• 15% bonus (paid quarterly)
• 25 Days Holiday + bank holidays
• Holiday purchase scheme
• Company pension scheme
• Career progression opportunities – we’re committed to nurturing talent from within!

Carrier is the world leader in high-technology heating, air-conditioning, and refrigeration solutions. With over 100 years of innovation, we are dedicated to solving global challenges and driving new industries. Our mission is to be the first choice for heating, air-conditioning, and refrigeration solutions worldwide, making the world a better place to live, work, and play.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.

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