Sales Manager
Hampton by Hilton London Waterloo
- England, United Kingdom
- England, United Kingdom
About
London Waterloo What you'll be doing... Reporting to General Manager. Ops manager and Regional M&T Sales Director, you can expect your working day to include the following. 1.
Produce and develop marketing and sales plans for the hotel with GM. 2.
Ensure that relevant commercial team members (on property & within the Cluster) are actively engaged in all GC&E strategic decisions by maintaining regular communication to effectively implement, drive and review optimal GC&E strategies and controls. 3.
Ownership of Wish, Want & Walk document ensuring relevant and up-to-date pricing strategy as agreed with hotel commercial team (Meetings & Events and Groups) 4.
Manage HWS/SSO relationships. 5.
Support hotel B2C marketing, digital marketing, social media, public relations, and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective. 6.
Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings. 7.
Within established parameters, quote and negotiate rates with customers, handle and follow up on inquiries, proposals, contracts, and RFPs within the company guidelines. Ensure Sales Force is completed in time. 8.
Conduct site inspections for potential customers, entertain, facilitate FAM trips, plan, and execute sales trips. 9.
Analyse historical and other statistical information (market segmentation, business diversity, current partnership deals) to penetrate your given market segment. Conduct customer sales calls, interviews/presentations, and ongoing account assessments to maximize revenue growth. 10.
Develop a track and measurement scheme for all marketing effort and seasonal promotions. 11.
Conduct familiarisation trips and show rounds. 12.
To liaise and attend meetings and other Company functions necessary to perform duties and aid business development, always promoting a positive Company image. 13.
To complete month end reports on sales activities and future goals alongside Revenue Manager adhering to the Management requirement and ensure that relevant people receive reports to agreed Company standards. 14.
To attend and input into weekly strategy meetings in line with Company standards. 15.
Be proactive in selling the hotel to the different market sectors and driving revenue. WHAT WE NEED FROM YOU To succeed in the role ofa Financial Controller, you will need the following qualities and skills. 1.
Develop and maintain a client and prospective client database, following Company standards. 2.
To respond to and follow up on sales enquires by post, telephone, email, and personal visits. 3.
To develop and maintain existing and new customers through planned individual account support, and liaison with reservations team. 4.
To carry out market research and competitor surveys following Company standards. 5.
To compile the annual sales and marketing plan and ensure all HODs are aware of their individual responsibility in delivering their departments sales. 6.
To carry out monthly analysis on departmental sales against budget, re-forecasting, and re-assessing targets as necessary 7.
To develop ad-hoc sales initiatives to resolve ongoing sales shortfalls. To complete 3 monthly sales action plans from annual sales and marketing plan
and review 3 monthly sales plans on monthly basis
ensure HODs are aware of their roles within the sales plans of the hotel Financial Performance
1.
Complete the annual budget with General Manager. Monitor expenditure in conjunction with General Manager. 2.
Monitor external contracts and service agreements Review monthly P&L account with HODs and devise and implement agreed action plans to address shortfalls/overspending
. We hire mostly on personality & potential but here are a few of our requirements... 2+ years of hands-on sales manager experience. Multi-brand and experience in both large and small hotels is an advantage. The property turns over 21 million+ and has a stand-alone restaurant hence experience in a similar environment is essential. Any sales software experience are essential e.g. Sales force, meeting broker, Delphi etc. Must be eligible to live and work in the UK Highly computer literate with a good level of PPT and Word knowledge. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family 28 Paid Holidays which can go up to 33 days depending on length of service Flexible working arrangements Pension Cycle to Work scheme Uniform provided Social events
Summer party, Christmas party etc. Free meals on duty saving you over £1000 per year Development opportunity as the hotel is part of M&T hotels which manages over 20 hotels
EQUAL OPPORTUNITIES Hampton by Hilton London Waterloo is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships.We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process, you require reasonable adjustments, please contact .
TPBN1_UKCT
Languages
- English
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