RQ00533 - Cloud Application Specialist - Intermediate

MS‑102: Microsoft 365 Administrator Associate

MS‑700: Teams Administrator Associate

Design and implement SharePoint information architecture

• Create site collections, sites, libraries, metadata, and taxonomy aligned with organizational needs.
  
• Establish naming conventions, folder structures, and governance standards to replace legacy file share patterns.
  

Configure permissions, governance, and security controls

• Implement role-based access, sharing policies, sensitivity labels, retention policies, and compliance settings.
  
• Manage secure external and internal sharing as departments move workloads into SharePoint.
  

Provide user support, training, and change management

• Conduct training sessions and create documentation for staff adapting from network drives to SharePoint.
  
• Support users with file access issues, permissions problems, sync errors, and collaboration features.
  

Maintain and optimize SharePoint Online environment

• Monitor site usage, storage, performance, search indexing, and content lifecycle.
  
• Manage automation scripts (PowerShell, PnP PowerShell), provisioning templates, and integration with Teams and OneDrive.