Manager, Technology Asset Management

The Manager, Technology Asset Management leads the management of technology assets (hardware, software, and selected operational technology), ensuring our procurement and compliance obligations are met, and cost/value are optimized. The role owns the day-to-day ITAM practice, governs core processes in ServiceNow, and partners closely with Finance, Procurement, and Technology delivery teams.

What you'll do

Strategy & Governance

• Operate the IT Asset Management practice in alignment with corporate IT Asset Management and SACM policies.

• Define and maintain the data requirements for AMDB/CMDB records.

• Ensure every asset has a clearly documented owner and is governed per enterprise standards and  requirements.

Process & Platform Ownership

• Own IT Asset Management process design and execution in ServiceNow.

• Establish and run data health controls, reconciliations, and periodic audits.

• Coordinate integrations with discovery/inventory sources and identity/device enrollment systems.

• Govern software license position and compliance.

• Leverage approved SAM tooling and discovery data to produce compliance reports and cost-optimization recommendations.

• Govern asset intake, tagging, moves/adds/changes, and stock/in-use states.

• Lead the hardware disposal program, ensuring approved vendor use and complete documentation.

• Prepare for and support internal/external audits; maintain evidence and remediation plans.

• Provide authoritative asset data to support renewals, budgeting, and cost-savings tracking.

• Contribute ITAM insights to contract negotiations and technology governance.

• Publish operational dashboards and management reports for leadership.

• Lead, coach, and develop a team of ITAM analysts.

What you bring

• 7+ years in IT Asset Management/SACM with 2+ years in a leadership role operating a ServiceNow or similar asset management systems.

• Deep knowledge of ITAM/SACM policy, controls, and governance.

• Hands-on expertise with ServiceNow ITAM/SAM/CMDB and discovery/inventory sources.

• Proven ability to manage hardware disposal programs and complete compliance documentation.

• Experience with enterprise SAM optimization programs and license compliance tooling is an asset.

• ITIL 4, ServiceNow CIS-SAM or CIS-CMDB certifications are an asset.

We're always looking for great talent In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs

• Performance incentives, Continuing Education Programs

• Other perks to support your well-being

• Career growth opportunities and product discounts

Our typical hiring range is between $89,000.00 and $131,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging  

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations   

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.