Senior EE Retail Guide

Hours: Part-time and Full-time

Location: Belfast Victoria Square

Salary: £28,742 plus commission

Are you ready to shine?

This is your opportunity to step up and make a real impact! As a Senior Retail Customer Advisor, you won’t just hold a title; you’ll wear it with pride. You’ll be a vital part of our team, stepping in to lead when the Manager and Assistant Manager are away, ensuring both your colleagues and customers feel like champions. Bring your energy, and we’ll reward your efforts!

• Bring the shop floor to life with your drive, motivation, and enthusiasm.
• Impress customers with your technical knowledge and recommend the right products every time.
• Create a welcoming and comfortable environment for all customers.
• Keep the store running smoothly in the absence of the Store Manager and Assistant Manager.

• Show how you’ve met or exceeded sales targets and deadlines.
• Have experience delighting customers in a retail setting.
• Enjoy teamwork while possessing the leadership skills to guide and mentor others.

• Thrive in a fast-paced, ever-changing environment.
• Have some knowledge of the telecoms sector.

• Exceptional career progression opportunities in Retail and beyond with our Aspire internal development program.
• Competitive salary with uncapped monthly commission based on personal and store targets.
• Typical commission of £3,500 (pro-rata); top performers can earn up to £20,000!
• Comprehensive healthcare and BT share plans.
• 50% discount on an EE mobile package (30% for Friends and Family).
• 25 days’ holiday (pro-rata) with the option to buy an additional 5 days, plus your birthday off!
• Exciting opportunities to win all-expense-paid trips and prizes.
• Access to BT TV, including BT Sport and NOW Entertainment Membership.

At EE, our people are the heart of our success. We pride ourselves on delivering exceptional service and maintaining the best network in the UK, keeping our customers connected. As part of the BT family, we’re committed to fostering an energizing culture that makes EE an incredible place to build your career.

We believe in creating an inclusive environment where everyone can thrive. Diversity is essential for our success, and we welcome applications from all backgrounds. We’re open to flexible working arrangements, including part-time hours, and offer generous maternity and paternity leave. Let’s find a role that suits you!

If you’re excited about joining the UK’s biggest and fastest network, follow our recruitment channels on Twitter, LinkedIn, and Glassdoor for the latest job openings, company news, and career stories. This could be your next great move!

• Please note: This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.