Admin Supervisor Patient Services Full Time NightsDMC Rehabilitation Institute of Michigan • Dearborn, Michigan, United States

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Admin Supervisor Patient Services Full Time Nights

DMC Rehabilitation Institute of Michigan

Dearborn, Michigan, United States

Dearborn, Michigan, United States

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About

DMC Rehabilitation Institute of Michigan is one of the nation's largest hospitals specializing in rehabilitation medicine and research. RIM is known for its clinical expertise in spinal cord injury, brain injury, stroke, amputee, orthopedics and catastrophic injury care. The Institute houses the Center for Spinal Cord Injury Recovery and the Southeastern Michigan Traumatic Brain Injury System (SEMTBIS), one of only 16 federally designated model systems of care for brain injury care and research. RIM also operates 31 outpatient sites throughout southeast Michigan specializing in sports medicine and orthopedics. Summary Description The supervisor serves as a liaison on a designated shift. Functions as a resource person for management and staff. Provides on-site problem solving for management and administrative staff. Facilitates and validates decision-making regarding nursing practice. Assists in the development of policies and procedures. Participates in the education and development of patient care staff. Demonstrates an understanding of and commitment to the philosophy and objective of continuous improvement, team work, the mission, vision and values of the DMC and adheres to the DMC Customer Service Standards. Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies. As directed, implements external and internal audit recommendations. Ensures hospital departments achieve objectives for diversity of their suppliers. 1. On off shifts, weekends and holidays, acts as administrative liaison between administration, patient care staff and other departments. Makes decisions about staff placement and patient placement as needed. Facilitates and participates in interdepartmental problem solving on off shifts and weekends. Maintains high visibility and is readily accessible to staff. Promotes shared decision-making when interacting with staff and assigns pool and agency staff.* 2. Collaborates with other health care disciplines to provide optimal patient care. Facilitates the delivery of patient services on all shifts and weekends. Required to be available for call; may be required to work at various facilities.* 3. Uses six leadership actions; adheres to the DMC's Customer Service Standards.* 4. Interprets/facilitates implementation of hospital and nursing policy/procedure.* 5. Actively participates in the development of staff. Collaborates with nursing education and research, clinical nurse specialists, unit management teams and other resources to provide educational programs for staff on all shifts and weekends.* 6. Conducts rounds on patient care areas; evaluates progress toward patient outcomes and intervenes appropriately.* 7. In collaboration with unit management or charge nurses, adjusts staffing as necessary, taking into consideration patient population and skill mix.* 8. Monitors staff interactions with patients, families and the public.* 9. Functions as a resource person for patient care.* 10. Responds to emergencies; collaborates with unit staff to ensure adequate staffing during emergencies. Facilitates

Dearborn, Michigan, United States

Languages

English

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