Managing Broker, Burlington

About Us:

Sure, we are the largest independent brokerage in Canada, and that is pretty darn impressive, but we are more than just that.

Right at Home Realty has been a champion of the real estate agent since we opened our doors in We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry.  We continually invest in our technology and training to help our agents be more productive and efficient, allowing them the freedom and flexibility to run their businesses.

We provide a straightforward business model for our agents so they can keep their full commission, giving them certainty and more money to invest in themselves.

Our size and independence allow us to run a business that works just as well for a new agent as it does for one at the top of their career. Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually put their focus and attention on the agent and their business. 

Simple, Reliable, Profitable.

Description:

As an integral member of the Right at Home Realty team, the Managing Broker provides overall management, direction, and leadership to the branch's real estate agents and employees, and serves as the direct liaison between the corporate office and your location. This position requires a leader who is self-motivated and can recruit new and experienced agents, lead and mentor agents and office staff, and manage the daily operations of this full-service, busy branch office effectively and efficiently. Sales support, customer service, relationship management and marketing are all within the scope of this role. This Managing Broker is deeply committed to supporting the team's growth and to mastering their own skills to be a contributing member of the organization. 

What You'll Do

• Devote your full attention and ability to the business and affairs of the Brokerage and provide consistent leadership, mentorship and customer service to agents and branch staff.
• Support the agents and branch staff in the achievement of their professional goals and job responsibilities, while keeping them abreast of industry information and changes to rules and regulations by governing bodies.
• Be a driver of branch growth through the recruitment of agents to achieve annual goals
• Interview and recruit both new and experienced agents, introduce them to our program, review policies and procedures and assist with onboarding.
• Organize and lead sales meetings, training presentations and branch events that support agent retention and the achievement of annual retention objectives.
• Makes certain that all practices are in accordance with Company Policies and Procedures, Code of Ethics and/or Code of Business Conduct.
• Determines the appropriate compensation packages for administrative and support staff.
• Ensure that branch staff are fully onboarded and trained and that the administrative needs of the branch are being met.
• Assist administration to ensure compliance with all real estate laws, rules, and regulations.
• Evaluates the performance of Sales Representatives and staff and works with them to continually improve performance.
• Plans for the succession of administrative and other support staff.
• Ensures delivery of a quality service level to the public and acts as a contact with the public.
• Field complaints and requests in a professional manner working together to reach a mutual outcome for both parties.
• Effectively handle all consumer and colleague complaints including legal actions from RECO and Boards with support and input from head office and corporate counsel.
• Resolves serious complaints from the public and acts as arbitrator between Sales Representatives.
• Cooperatively implement the approved annual operating plan.
• Participate in scheduled management meetings.
• Investigate, organize, and follow up on specific projects or proposals as requested by management.
• Participate and support in RAHR sponsored training and development programs.
• Stay current in the real estate industry via research, meetings, conferences, and industry networks.
• Establishes and maintains positive relationships with associate brokers and competitors
• Promotes the Company and develops business within the area investigating opportunities for RAHR to participate in community events, and building an inclusive and positive culture in the community.
• Promote a positive attitude and atmosphere throughout the branch.
• Maintain a tidy, organized and efficient branch office.
• Other duties as assigned.

Talent Specs

• Minimum 7 years of experience in real estate
• Minimum 5 years of real estate management experience
• Registered Real Estate Broker, Real Estate Council of Ontario
• Good standing with Real Estate Board and RECO
• Additional certifications/designations are an asset
• Hands-on knowledge of residential real estate brokerage and branch operations
• Well-developed business, financial and administrative management skills
• Exceptional interpersonal, listening and communication skills
• Proficient in current technology with the ability to adapt to new technology
• Team player, approachable, supportive, positive, responsive, respectful, and transparent
• Clear communicator, both written and verbal
• Ability to multi-task various projects while maintaining a friendly and professional demeanor
• Performance management: ability to plan and implement objectives and evaluate performance to ensure goal accomplishment
  

Why Work For Us?

• Friendly team culture
• Competitive salary
• Comprehensive Group Benefits Plan
• Employee Assistance Program (EAP)
• Birthday's Off
• Paid Time Off

Right at Home Realty Inc. is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.