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About
This role is ideal for someone who thrives in structured environments, is highly organized, and is comfortable communicating with both internal team members and external clients.
Key Responsibilities:
Monitor and maintain a centralized scheduling spreadsheet (Google Sheets/Excel) that tracks appointment activity across multiple offices
Proactively follow up with client offices (via Slack, email, and phone) to confirm appointment statuses, including:
Showed
No-show
Canceled
Rescheduled (including updated dates)
Update scheduling records in real time to ensure accurate and reliable reporting
Communicate internally with team members when rescheduling or follow-up actions are required
Coordinate with client offices to manage calendar availability, including blocking off specific time slots upon request
Maintain clean, organized, and properly formatted data to ensure leadership has accurate operational insights
Ideal Candidate:
Experience in a call center, scheduling, or operations support role
Strong working knowledge of Google Sheets or Excel (comfortable updating and organizing live data)
Familiarity with Slack for team communication
Experience with HighLevel (GoHighLevel) or similar CRM platforms is a strong plus
Excellent written and verbal communication skills
Highly detail-oriented and responsive
Comfortable managing multiple offices and priorities simultaneously
What We're Looking For:
We need someone dependable who takes ownership of accuracy, follows up consistently, and understands that clean data drives strong operations. This is not just a data entry role — it's a coordination and accountability role that ensures our scheduling ecosystem runs smoothly.
If you are organized, proactive, and confident communicating with clients and internal teams, we would love to connect.
Contract duration of 1 to 3 months. with 40 hours per week.
Mandatory skills: Customer Service, Administrative Support, Communications, Phone Communication, Email Communication
Languages
- English
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