Associate Director, Education Development

Date Posted: 02/19/2026
Req ID:46945
Faculty/Division: VP & Provost
Department: Centre for Teaching Support & Innovation
Campus: St. George (Downtown Toronto)
Existing Vacancy: Yes

Description:

About us:

The Centre for Teaching Support & Innovation (CTSI) provides leadership in teaching and learning at the University of Toronto and provides support for pedagogy and pedagogy-driven instructional technology for all teaching staff and teaching assistants (primarily through the Teaching Assistant's Training Program) across the university's campuses and divisions.  As a hub for the network of teaching centres across the institution, CTSI plays a vital role in supporting collaboration between the centres and with the divisions, supporting institutional teaching and learning priorities and teaching excellence across the university. CTSI builds capacity among all our teachers, both faculty and graduate students.

Your opportunity:

The Centre for Teaching Support & Innovation (CTSI) advances teaching and learning at the University of Toronto by providing pedagogical support and pedagogy-informed instructional technology services across all campuses and divisions.

Reporting to the Executive Director, the Associate Director, Education Development manages CTSI's Education Development (ED) team and delivers high-quality support for teaching and learning. The role focuses on applying evidence-based approaches to program and resource development, coordinating faculty and graduate student programming, and providing pedagogical guidance and consultations. This Associate Director also oversees job training and professional learning for graduate student Course Instructors and Teaching Assistants through the Teaching Assistants' Training Program (TATP).  

In consultation with the Executive Director, the Associate Director, Education Development provides integrative leadership and guidance for CTSI's multidisciplinary Education Development team, which includes staff in education development, programming, communications, and operations. The role fosters a collaborative and coaching-based approach to achieving CTSI's goals, supporting staff in setting priorities, coordinating activities, and delivering high quality programs and services. Through mentorship, clear communication, and ongoing feedback, the Associate Director helps build team capacity, strengthens cross-functional collaboration, and ensures that CTSI's offerings are responsive, inclusive, and aligned with the teaching and learning priorities of the University. This includes strategic planning, optimizing workflows, enhancing digital infrastructure, and integrating emerging technologies to strengthen service delivery and operational effectiveness.   

The Associate Director, Education Development works collaboratively with the Executive Director and fellow Associate Directors to ensure coordination and alignment across CTSI's portfolios. Within CTSI, the role contributes to shared leadership of initiatives that strengthen programs, services, and staff development. Within the University, the Associate Director builds and sustains partnerships that advance evidence-informed teaching and learning, working closely with divisional leaders and colleagues across campuses. Beyond the institution, the role contributes to the broader field of educational development by sharing practices, collaborating with peers, and engaging with networks that support the advancement of teaching and learning in higher education. 

Essential Qualifications:

EDUCATION:

Master's degree or acceptable combination of education and experience.  PhD strongly preferred.

EXPERIENCE:

Eight (8) years of relevant experience in supporting educational/faculty development in a higher education setting.  Minimum of six (6) years related administrative experience at a senior level in a University setting. Knowledge of the structure of the University, its policies and procedures. Demonstrated success with the implementation of new initiatives and processes. Requires a sophisticated understanding of the post-secondary environment, the Scholarship of Teaching and Learning (SoTL), instructional design and the provision of institutional supports that enhance teaching and learning. Demonstrated ability to design, implement, and evaluate high-impact educational programming and faculty development initiatives that address diverse instructor needs. Experience developing and curating written and digital communications for academic and professional audiences, including reports, pedagogical resources, and public-facing content related to teaching and learning. Experience managing staff, preferably in a unionized environment. Experience with program development, professional learning, service delivery and evaluation of those activities in a higher education context. Proven effective leadership and participation in committee work. Post-secondary teaching experience and/or experience delivering training in an academic setting required.

SKILLS:

Knowledge of pedagogical theories and approaches relevant for a complex post-secondary context. Knowledge of academic and collaborative technologies principles, operations, and industry best practices. Superior ability to manage a complex set of competing priorities. Superior ability to acquire and distill complex technical information quickly and effectively. Superior ability to work under pressure and handle stressful situations. Excellent oral and written communication, research, presentation and interpersonal skills. Strong ability to build, lead, and mentor high-performing teams, fostering collaboration, professional growth, and a shared commitment to service excellence. Proven skill in coaching staff and colleagues in pedagogical best practices, professional development, and project execution. Ability to successfully manage relationships with subordinates, peers, supervisors, clients and vendors.  Ability to exercise judgment, tact, discretion, initiative and determination.  Independent decision-making capability and pro-active problem-solving skills. Demonstrated ability to translate pedagogical theory into practical programming and institutional strategy. Superior organizational skills in planning and project management. Strategic thinking skills, with the ability to anticipate emerging needs, design responsive initiatives, and align team activities with institutional priorities. Demonstrated commitment to equity, diversity, inclusion, and accessibility in all aspects of leadership, program design, and community engagement.

OTHER:

Superior ability to foster a collaborative environment within CTSI as well as within the broader community. Superior ability to work with senior administrative and academic administrators in a manner that facilitates cooperation. Ability to prioritize and demonstrated excellent time management.  Superior attention to detail. Ability to work with competing demands and strict deadlines. Ability to adapt to changing needs. Strong capacity for leading through change and ambiguity, maintaining clear communication and organizational stability in dynamic academic environments.

Closing Date: 03/11/2026,11:59PM ET
Employee Group: Salaried 
Personnel Subarea:PM
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 5 -- Hiring Zone: $120,499 - $140,583 -- Broadband Salary Range: $120,499 - $200,831
Job Category: Administrative / Managerial