Billing Coordinator

Location: Ottawa, ON | Hybrid
Department: Finance
Reports To: Sara Bethune, Billing and Account Receivable Manager
Type: 6 Month Contract - Full-time
Vacancy Status: This is an active role and we are currently hiring for this position.

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32 countries - including brands like McDonald's and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We've been recognized by Deloitte's Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawa's Best Places to Work. And we're just getting started

We're on the hunt for a self-starter who can balance attention to detail and efficiency within a fast-paced environment. In this role, you will gain a thorough understanding of our billing system and cycles while collaborating with other departments to ensure the completeness, accuracy, and appropriateness of our billings.

This is an opportunity for someone who's energized by challenge, fast learning, and making a real impact.

• Perform daily operations in a high-volume, full-cycle Accounts Receivable function, including preparing customer invoices to specific customer requirements.

• Answer inquiries while providing quality and professional direction and excellent customer service.

• Work closely with other departments (collections, operations, sales) to investigate and resolve customer inquiries.

• Investigate and submit billing cancellation requests.

• Update and maintain the internal billing database of client billing and distribution requirements, client contact information and emails, and invoice distribution statuses.

• Ensure all billing transactions are completed, accurate and in compliance with our accounting revenue recognition standards.

• Support other accounting functions as needed.

• You have a Post-Secondary Degree or Diploma in Business Administration, Finance, Accounting or other related field or equivalent years of experience.

• You have 2 years of experience in a Billing or Accounting related role.

• You have intermediate Excel skills with proficiency in analyzing data and paying close attention to details.

• You are familiar with NetSuite, HubSpot, or similar ERP systems.

• You have remarkable time management skills while working in a fast-paced environment

• You have strong problem-identification and problem-resolution skills.

• You have a high level of integrity, confidentiality, and accountability.

• You have a strong work ethic and a positive team attitude.

• You have outstanding communication skills in English (written, read, spoken).

• You are customer-centric and thrive on providing EXCELLENT service.

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink's own security policies and standards.

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.

• Deliver with QUALITY – We sweat the details and hold a high bar.

• Win with TEAM – No egos. Just outcomes, built together.

• Lead with TRUST – We earn it through clarity, consistency, and care.
  

These aren't just words—they shape how we hire, lead, and grow.

We're not just building tech - we're building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we're upfront about what's required.

• Meaningful equity: Every full-time, permanent employee has a stake in our growth.

• Comprehensive benefits: Fully paid health & dental (no waiting period) $500 health spending account for full-time, permanent Solink employees.

• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs for all Solink employees.

• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.

• Candid culture: Clear expectations, honest feedback, and no politics.

• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
  

We respect your time and value transparency. Here's what to expect:

1. Intro call with our Talent Team

2. Interview with the Hiring Manager

3. Role-relevant task or case (if applicable)

4. Final interviews with cross-functional team members

5. Offer & onboarding

Submit your resume and a short cover letter via our (Careers Page). Let us know what excites you about this role, and how you'd help move Solink forward.

Solink is an Equal Opportunity Employer. We're committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.