Server, Care

Looking for a job where you can contribute to the sum of human happiness and truly make a difference? Join us We're crafting a purposeful, happy and vibrant seniors' community where our residents and employees flourish together.

The Waterford has been a respected leader in senior living in South Delta since 2002, offering both independent living and private long-term care. We are part of Bria Communities, a local, private company that operates four vibrant retirement communities in South Delta and Langley. 

WHO ARE YOU?

You want to work for a company that sees people of all ages as valuable individuals, not just numbers, clients or patients. Your values include:

• Acting with respect to people of all ages, but especially older adults

• Providing elevated customer services that put seniors' needs, comfort, and dignity first

• Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.

• Leading the way by taking initiative, always improving, and bringing positivity to work with you every day.

WHY JOIN OUR TEAM

• Competitive wages

• Flexible schedules

• Discounted employee meals

• Career growth and development opportunities 

• We're locally owned and operated

Shifts: or

Summary

Reporting to the Director of Care or designate, the Server is responsible for all aspects of services in the dining room, resident lounges and tray delivery and pick-up for the residents and guests

Key Responsibilities

The Server's key role is to provide a relaxed and enjoyable dining experience for our residents, providing exemplary customer service in the dining room and lounges. Service includes lunch and dinner, teas, special events and room service through table/tray presentation, delivery and pick up of trays from resident suites (as required), preparation and service of food, beverages and accompaniments. Other responsibilities include:

• Carrying out general cleaning duties and routines, including setting and cleaning of tables together with the bases and covers
• Cleaning and keeping tidy preparation and service areas, and carts and equipment
• Dishwashing duties as required
• Cleaning of all appliances such as coffee machines, refrigerator and ice machine
• Carrying out general cleaning of spills and food, sweeping & cleaning after each meal on carpet/flooring in the dining and lounge areas as required
• Provide tableside meal service; with an understanding of meal textures

Education & Experience

• Minimum Grade 10 education or equivalent
• Minimum of 1 year serving experience and preferably in a residential care setting environment
• Food Safe Certificate is required
• First Aid / CPR Certificate

Required Knowledge, Skills and Abilities

• Must be physically and mentally able to carry out the assigned duties
• Must be organized and have the ability to work in a busy environment
• Must possess the qualities and attitude that respects and maintains the spirit, dignity and individuality of the residents and employees
• Must demonstrate empathy and understanding of our seniors, must have a high standard of hygiene and cleanliness & ability to work under strict time constraints
• Must be able to work independently with a minimum of supervision
• Must have the ability to communicate effectively, organize the departmental operations. , Must be able to speak and understand English competently
• Must be capable of safely and efficiently operating all equipment associated with the duties required for the position

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