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About
We're a lean, growing MSP/MSSP (a few person team wearing many hats) looking for a reliable Executive Assistant to be the CEO's right hand. You'll help us stay organized, keep vendors moving, and ensure nothing falls through the cracks as we scale.
What You'll Do
Executive & Administrative Support (Daily)
Manage calendar, schedule meetings, send reminders and confirmations
Handle inbox support: draft replies, follow-ups, keep commitments moving
Maintain task lists, organize files, track deadlines
Vendor Research & Management
Research and identify potential vendors for IT services, equipment, and solutions
Request quotes, follow up on proposals, track status
Keep vendor information and documentation organized
Coordinate vendor logistics and timelines
Recruiting Support (Light)
Post job openings on various platforms
Review applications and conduct initial screening calls to filter candidates
Schedule qualified candidates for interviews with CEO
Track candidate pipeline
General Coordination & Research
Research solutions, products, or services as needed
Coordinate project logistics and communicate updates
Create and maintain simple documentation and SOPs
Who Thrives in This Role
You're someone who:
Naturally closes loops - you don't let tasks die in limbo; you see things through to completion
Communicates proactively - you give status updates without being asked and flag issues early
Stays organized under pressure - you can juggle multiple priorities and shifting deadlines without dropping balls
Works independently - you're a self-starter who figures things out and asks smart questions when needed
Embraces technology - you're comfortable learning new tools quickly (we're a tech company, after all)
Adapts quickly - startup pace means priorities can shift; you roll with it and keep moving forward
Requirements
Must Have:
Proven experience as an EA, Admin Assistant, or Operations Coordinator (supporting an executive/business owner preferred)
Excellent written and verbal communication (clear, professional, thorough)
Strong organizational skills and attention to detail
Comfortable juggling vendor coordination, candidate screening, and executive support
Proficient with Word, Excel, Google Workspace (clean docs, organized spreadsheets)
Available during Pacific Time business hours for real-time collaboration
Comfortable using AI tools for research, drafting, and efficiency (ChatGPT, etc.)
Nice to Have:
Experience in MSP/MSSP or IT services industry
Familiarity with PSA tools (ConnectWise, Autotask, HaloPSA, etc.)
Experience with basic project coordination
Contract duration of more than 6 months. with 40 hours per week.
Mandatory skills: Administrative Support, Executive Support, Digital Marketing, Virtual Assistance
Languages
- English
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