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About
We are looking for an experienced Account Executive/Client Success Manager to manage client communication, organize project execution, and ensure smooth coordination between clients and our internal team.
This role is perfect for someone who understands digital marketing workflows and can strengthen the agency's communication and delivery systems.
Key Responsibilities:
1.Manage day-to-day client communication through email, Zoom, and follow-ups
2.Coordinate tasks between SEO, Paid Ads, Social Media, and Website teams
3.Organize projects and divide tasks based on urgency and business priority
4.Prepare structured client updates, summaries, and progress reports
5.Ensure deadlines are met and deliverables are completed on time
6.Maintain strong client relationships and improve client satisfaction
7.Track project status and workflows using tools like ClickUp, Trello, Asana, or similar
8.Help streamline internal processes and improve agency operations
Required Qualifications:
1.Minimum 2+ years of experience in a digital marketing agency or similar role
2.Strong understanding of SEO, Google Ads, Meta Ads, and Social Media Marketing processes
3.Excellent English communication skills (written and verbal)
4.Strong project management, organization, and client handling ability
5.Ability to manage multiple clients, priorities, and deadlines efficiently
6.Proactive mindset, accountability, and problem-solving skills
Preferred Skills (Bonus):
1.Experience working with healthcare, wellness, or local service businesses
2.Familiarity with CRM and communication tools such as GoHighLevel, Slack, Google Workspace
3.Experience creating structured systems for client reporting and project coordination
Job Type
1.Long-term role with ongoing work
2.Opportunity to grow into a senior leadership position within the agency
Why Work With Us
1.We are building a high-quality agency focused on long-term client success
2.You will work directly with the founder and core team
3.This role offers ownership, stability, and long-term growth potential
To Apply, Please Include
1.Your relevant experience in client success or account management
2.Examples of how you have handled client communication in the past
3.Project management tools you have used
4.Why you believe you are the right fit for this role
If you want, I can also create a shorter version for faster hiring, or a premium version for senior-level candidates.
Contract duration of more than 6 months. with 40 hours per week.
Mandatory skills: Customer Service, Account Management, Customer Support, Administrative Support, Relationship Management, Email Communication, Communications, Communication Etiquette
Languages
- English
Notice for Users
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