Manager, Solutions Portfolio

Manager, Solutions Portfolio

CBI Home Health supports people at home and in the community. We are one of Canada's leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada's Best Managed Companies for the 15th year in a row. Learn more at

Because Your Care Matters. 

CBI Home Health is looking to hire a Manager, Solutions Portfolio (18-Month Contract) in Ontario.

Salary Range: The salary range for this position is $90,000 - $110,000 per year.

Vacancy Disclosure: This job posting is for an existing vacancy.

Why CBI Home Health?

We're committed to making a difference in people's lives – and that starts with yours. You'll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here's a closer look at our total rewards and benefits:

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
• Comprehensive benefits package including Group RRSP, extended medical and dental coverage.
• Employee Perks and Discount Programs through our partnership with Perkopolis.
• Employee and Family Assistance Program.
• Paid orientation, training and development with opportunities to grow your career

What you will do:

Reporting to the Vice President of IT, this position acting as a strategic partner and conduit to the business, is responsible for ensuring alignment between the business segment and the IT organization with respect to business challenges and needs, and the IT organizations drive towards sustainable, scalable and cost effective solutions.

Segment Relationship Management

• Understand and translate Home Health business strategy into product strategy through collaboration with Home Health stakeholders and key technology vendors/partners and funders.
• Act as a liaison between the Home Health business segment and the IT organization by consulting and communicating with leaders and to understand business requirements (needs, segment opportunities, revenue targets, operating challenges, growth strategies).
• Maintains regular touchpoints with key Home Health stakeholders for projects and major applications.
• Represents the Vice President & CIO as delegates as required.
• Serves as an escalation point with key vendors to resolving operational issues with key applications.
• Ensures the successful rollout of technology that supports the business segment.
• Conducts research on emerging technology trends in the Home Health space
• Represents Home Health in meetings with Funders and other partnerships on the development and implementation of programs.
• Supports the creation and response of Funder opportunities and RFPs.
• Assists in the creation and presentation of business case for technology.

Application Portfolio Management

• Analyze business and funder needs, current market trends, and support potential partnerships
• Support the assessment of current technologies against other solutions in the marketplace, denoting differentiation and competition in the space (Practice Management, Remote Patient Monitoring, etc.).
• Analyze business and funder requirements and develop and communicate strategies and  programs to ensure they're met.
• Enable the resolution of major security requirements as identified by the CISO.
• Serve as the key owner of all major Home Health Technologies employed within CBI Health.
• Drives standardization and optimization of technology platforms to reduce fragmentation and increase operational efficiency.
• Drive assessment, planning and configuration throughout the Home Health organization to support RFP responses and other business development opportunities with funders.
• Oversee the management of the product roadmap for major Home Health Systems 
• Oversee the assessment, planning and delivery of feature releases from major Home Health Vendors
• Support the IT Solutions in appraising new ideas and strategize appropriate enablement plans
• Act as the escalation point between vendors and CBI Health stakeholders/users for critical system performance issues (outages, performance impacts, module failures, funder integration issues).
• Oversee the development and maintenance of a high-level capability roadmap to articulate the growth capability of the technology with the evolving needs of the business.

Management of Staff

• Conduct hiring, mentoring, development and performance management of direct and indirect reports.
• Management and coordination of direct and indirect reports in a matrixed environment.
• Plan, assign and direct the activities of the various functions within the portfolio to meet the goals of the IT operational plan, IT strategic plan and Home Health strategic plan
• Manage and approve staff hours allocation for OPEX/CAPEX against all projects and initiatives.
• Facilitating a positive working environment and culture through engagement activities, staff meetings, and events.

What you will need to be successful

• A professional designation or undergraduate degree in the healthcare or computer science field
• 3+ Years of experience managing teams and technology solutions in the healthcare context
• Strong experience and knowledge of funding and operating models within the Home Health space
• Strong experience with technologies within the Home Health space.
• Proven success in managing technology vendor and stakeholder relationships
• High effectiveness in communication and coordination of cross-functional teams
• Exceptional writing, presentation and public speaking skills
• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.