Receptionist (Part-time)

Are you passionate about delivering exceptional customer service? Do you thrive in a busy environment and possess strong administrative skills? If so, we want you to be part of our team!

We are excited to invite a dedicated Receptionist to join us on a part-time basis, working afternoons at our reception located at 39 Waterside . In this role, you will be the welcoming face of our organization, providing top-notch service to visitors and staff alike.

• Be the first point of contact at the 39 Waterside Reception, and occasionally at the RST Stage Door as scheduled by the Facilities Manager.
• Deliver outstanding customer service, actively promoting the Royal Shakespeare Company brand.
• Answer incoming calls, greet visitors, and handle inquiries with professionalism and efficiency.
• Play a vital role in our evacuation strategy, liaising daily with the Person in Charge and Fire Wardens during building evacuations.
• Support the Building Access Policy by managing staff passes and the door access system alongside the Stage Door team.

To excel in this role, you should possess the following:

• Exceptional customer service skills
• Strong administrative capabilities
• Ability to meet deadlines
• Excellent verbal and written communication skills
• Capability to convey information effectively over radio during emergencies

This is a part-time, permanent position based in Stratford-upon-Avon, with working hours of 25 hours per week , Monday to Friday, from 1 PM to 6 PM .

At the RSC, we strive for excellence and value creativity, inclusivity, sustainability, collaboration, and accountability. We offer a welcoming and supportive environment that prioritizes the well-being of our team. Here’s what you can expect:

• A commitment to developing a diverse and motivated workforce
• Opportunities for personal and professional growth
• A focus on safeguarding and environmental responsibility

Ready to take the next step? All applications should be submitted online through the RSC website. If you need assistance during the application process, we’re here to help!

The closing date for applications is midnight on Sunday, 8 March , with interviews scheduled for the week commencing 16 March .

The Royal Shakespeare Company is a registered charity dedicated to excellence in the arts. We believe in the importance of safeguarding and welcome candidates who will support our environmental objectives, enhancing our sustainability efforts both on and off stage.

Join us in creating a vibrant and inclusive environment where everyone can thrive!