Service Technician

About Us

Koko Beach has been a trusted provider of premium hot tubs for over 35 years, proudly serving customers across Canada. With decades of industry experience, we are committed to quality products, exceptional service, and outstanding customer satisfaction.

Position Overview

We are currently seeking a reliable and motivated Hot Tub Service Technician / Helper to join our team. In this role, you will be an essential part of delivering top-quality service by maintaining, repairing, and troubleshooting customers' hot tubs. Your technical skills and attention to detail will directly support our reputation for excellence. We are looking for a candidate who is committed to building a long-term career with our company and contributing to our continued success.

Responsibilities

• Perform routine maintenance, repairs, and troubleshooting on hot tubs in accordance with manufacturer guidelines and company standards
• Diagnose and resolve technical issues, including electrical, plumbing, electronic, and mechanical problems
• Conduct thorough inspections to identify potential issues and recommend necessary repairs or replacements
• Collaborate with the sales team to provide technical support and assist customers in selecting appropriate products and accessories
• Accurately document service activities, including service reports, parts used, and time spent on each job
• Maintain a clean, organized, and professional work environment, including service vehicles and tools

Qualifications

• Previous experience in maintenance, plumbing, electrical, or related fields is an asset
• Knowledge of electrical and electronic systems, plumbing, and mechanical repair is considered an advantage
• Strong problem-solving skills with the ability to diagnose and repair technical issues efficiently
• Excellent customer service and communication skills
• Ability to work independently, manage time effectively, and meet service deadlines
• Valid driver's license with a clean driving record
• Ability to work safely and cooperatively with fellow team members

Benefits

• Competitive salary based on experience
• Comprehensive training to develop and enhance technical skills
• Opportunity to work with a well-established company with over 35 years in the industry
• Friendly, supportive, and team-oriented work environment

If you have a passion for hands-on technical work, enjoy helping customers, and want to be part of a respected company, we'd love to hear from you.

Apply today by indeed / emailing your resume to:

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Edmonton, AB T6E 4Y1: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person