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Administration Assistant
T&T Supermarket
- Markham, Ontario, Canada
- Markham, Ontario, Canada
About
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada's largest Asian supermarket chain with 37 stores across the country: 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company's continuous expansion is going to bring more new stores in the next couple of years.
Company Car Management
Manage company vehicles for office and store travel, including the online booking system and accurate record-keeping
Ensure compliance with car key sign-in/sign-out procedures
Conduct regular and post-use vehicle inspections; report damages or dashboard warning alerts
Coordinate vehicle cleaning, repairs, maintenance, and seasonal tire changes with service providers
Will be required to drive company vehicles frequently
Perform other vehicle-related duties as assigned
Staff Business Travel Support
Support supervisor(s) in handling business travel requests
Check and coordinate quotations for air tickets, hotels, car rentals, and venues
Finalize bookings and reservations as required
Provide general support for staff travel-related matters\
Office & Pantry Management
Conduct daily inspections of office areas, meeting rooms, studio kitchen, and washrooms to ensure cleanliness and proper condition
Perform regular patrols to maintain meeting room tidiness and functional supplies (e.g., whiteboard pens)
Manage studio kitchen access card lending and booking alignment
Coordinate with janitorial services and submit service requests for landlord-related issues
Support basic furniture assembly, moving, and office setup tasks
Handle stationery and office supply requisitions; maintain stock levels for daily operations and new hires
Monitor office equipment usage and coordinate maintenance or repairs
Assist with office venue setups for weekly huddles or internal events
Any other duties related to the ESC office management
Event & Decoration Support
Support internal office decorations and event venue setup, including working at heights using ladders when required
Provide occasional support to the CEO Office for corporate events and employee engagement activities
Administrative & Clerical Support
Maintain organized filing systems (physical and electronic) for company and departmental documents
Provide general administrative, clerical, and word-processing support
Assist with ad-hoc administrative tasks as required
Reception Operations
Serve as the first point of contact at T&T's offices, welcoming external clients, customers, and service providers in a professional and courteous manner
Greet visitors, ensure compliance with sign-in and sign-out procedures, and promptly notify or escort them to the appropriate colleagues
Receive, screen, and route incoming telephone calls, faxes, and mail/packages to the relevant staff or departments efficiently
Handle inquiries, complaints, and feedback from employees, customers, and external parties with professionalism and discretion; escalate matters to the appropriate functional teams as needed
Coordinate with supervisors to redirect and support the resolution of office-related complaints in a timely and effective manner
Any other duties related to the reception operations
Mail & Courier Service Management
Receive, sort, and distribute internal and external mail across offices, retail stores, and central facilities
Coordinate regular and urgent courier requests, reconcile waybills, and ensure accurate customs declarations
Operate and maintain the postage machine, monitoring credit levels to ensure uninterrupted service
Review, verify, and process invoices related to mail and courier services in a timely manner
Deliver outgoing mail to post offices/ post boxes and designated courier drop-off points as required
Assist with any ad-hoc duties as needed, under the guidance of supervisor(s)
Minimum of 1 year of relevant experience in reception / office administration within a sizable organization
College diploma or above
Ability to work independently as well as collaboratively in a team environment.
Positive, proactive, and "can-do" attitude, with the ability to perform well under pressure.
Good command in English and Chinese (Cantonese and/or Mandarin)
Possess a valid driver's license and be comfortable with driving an automobile
Benefits
Life/AD&D insurance
Extended health/dental/vision care
Retirement benefit
Paid annual/sick/marriage/bereavement leave
Subsidized staff meal
In-store staff purchase discount
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
Safety Statement
Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.
Languages
- English
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