Application Support

Brandt Group of Companies

Regina, Saskatchewan, Canada

Regina, Saskatchewan, Canada

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About

Brandt Corporate Services Ltd. is seeking a Application Support - Salesforce Manager to join our growing team in Regina, SK. This position is responsible for the strategic and operational ownership of Brandt's Salesforce ecosystem. The Salesforce Platform Manager leads all technical aspects of the Salesforce platform, including integration architecture, vendor coordination, and team leadership. During the Digital Transformation program, this role leads the IT workstream and serves as the primary technical liaison with Salesforce and third-party implementation partners. Post-implementation, this role owns the platform roadmap, manages the Salesforce support team, and drives continuous improvement across Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Data Cloud, and Commerce Cloud.
Duties and Responsibilities
Program Delivery
Lead the IT workstream for the Digital Transformation program, coordinating integration development across all enterprise systems
Serve as primary technical liaison with Salesforce delivery team, Northteq (Aurora LOS) and other vendors as required
Define and enforce technical standards, security requirements, and governance policies in consultation with other IT teams
Lead technical design sessions, architecture reviews, and sprint planning
Manage environment strategy across Development, Test, UAT, and Production orgs
Ensure data migration quality, completeness, and validation
Coordinate vendor relationships, contracts, deliverables, and financial controls
Ongoing Operations
Own Salesforce platform roadmap and enhancement backlog prioritization
Manage and mentor Salesforce support team (Administrators, Developers, Analysts)
Oversee release management, deployment processes, and change control
Maintain integration health monitoring and performance optimization
Manage Salesforce licensing, vendor contracts, and operational budget
Drive user adoption metrics and platform utilization
Ensure security compliance, access governance, and audit readiness
Coordinate with business stakeholders on enhancement requests and strategic initiatives
Stay current on Salesforce releases and industry best practices; make recommendations to senior management accordingly
Other duties as assigned

Regina, Saskatchewan, Canada

Languages

English

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