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Network/Systems Engineer
CMIT Solutions
- Cincinnati, Ohio, United States
- Cincinnati, Ohio, United States
About
CMIT Solutions is an IT Managed Services Provider (MSP) focused on alleviating the stress and complexity of technology for small and mid-sized businesses. We specialize in 24/7 monitoring of office computers, servers, networks, and systems to ensure seamless performance. Our team responds promptly to resolve issues while proactively maintaining system efficiency around the clock. With a strong focus on data protection and cybersecurity risk mitigation, we back up data safely and securely to keep businesses running smoothly.
*Role Overview*
This is a full-time hybrid role based in Cincinnati, OH, with the flexibility for remote work involving some onsite work. As an IT Network/Systems Engineer, you will be responsible for designing, implementing, and maintaining computer systems and networks. Routine tasks include system monitoring, troubleshooting technical issues, administering IT systems and networks, providing technical support to clients, and developing system designs to optimize performance and security. You will work as part of a dedicated team to deliver reliable IT solutions to our clients.
*Responsibilities*
· Perform systems administration of managed services: utilizing RMM tools for patch management, proactive maintenance for devices, security management, network configurations and updates, and BCDR activities.
· Function as primary service delivery coordinator: monitoring and managing tickets from assignment to resolution, scheduling work, and ensuring clients are satisfied and SLAs are achieved.
· Diagnose, research, and troubleshoot escalated computer and network issues (OS, Hardware/Software, Networking, VPN, Wi-Fi, Servers) both remotely and onsite.
· Design, configure, and lead the installation of complex networks, cybersecurity solutions, servers, desktops, virtual machines, cloud architecture, VOIP products, and backup systems.
· Provide assistance and guidance to L1 and L2 Help Desk technicians.
· Perform network assessments and cybersecurity risk assessments. Consult with clients on recommendations.
· Provide strategic planning to clients to ensure their technology is secure and working to meet their business goals.
· Respond promptly to alerts and provide on-call emergency services after hours/weekends as needed.
· Travel to client locations for evaluations and project work
· Communicate complex technical situations to non-technical client executives effectively.
*Qualifications & Experience*
* Proficiency in Systems Engineering and Systems Design
* Strong skills in Troubleshooting and Technical Support of computer/server hardware and networking systems
* Experience with System Administration and related tools
* Experience within M365 Admin portals and also email migrations to M365.
* Expertise in network and cybersecurity security principles, standards and implementations including advanced firewall configuration, Layer 2 protocols and network segmentation.
* Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
* 3+ years of IT-related technical experience.
* Certifications (Required): CompTIA Network+ and Security+ (or equivalent).
* Certifications (Preferred): CCNA, CCNP.
* 3+ years of Microsoft Windows Server administration (Required).
* 3+ years of Computer networking management (Required).
* Experience with Mac OS (1 year preferred).
*Technical Skills*
· Centralized management tools (RMM) for disk imaging, patching, and monitoring.
· Help Desk issue tracking systems (PSA).
· Networking: TCP/IP, DNS, DHCP, VPN, SD-WAN, LAN, VLAN, WiFi, Firewalls, Routers, Switches.
· Active Directory and Group Policy Object (GPO) management.
· Cloud environments and virtualization.
· PowerShell scripting and automation.
*Personal Traits*
· Self-motivated, dependable, and passionate about technology.
· Ability to multi-task, work under pressure, and handle interruptions.
· Excellent communication skills with diverse personalities.
· Detail oriented and takes pride in documenting their work.
· Enthusiasm for teamwork and helping customers grow their businesses.
*Cover Letter (IMPORTANT)*
\*\*\* In addition to applying within the platform, to be considered, please include a cover letter (can be sent to HR\_cincyeast@cmitsolutions.com).
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
* 401(k)
* Health insurance
* Paid time off
* Professional development assistance
Experience:
* Network engineering: 2 years (Required)
* Mac OS: 1 year (Preferred)
* Microsoft Windows Server administration: 3 years (Required)
* Computer networking management: 3 years (Required)
License/Certification:
* CompTIA Network+ or equivalent (Preferred)
Work Location: Hybrid remote in Cincinnati, OH 45244
Languages
- English
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