VP, Mobile Apps Engineering Manager – MySynchronySynchrony Financial • Charlotte, North Carolina, United States

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VP, Mobile Apps Engineering Manager – MySynchrony

Synchrony Financial

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

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Job ID: 2600316 Job Description: Role Summary/Purpose The Vice President, Mobile Apps Engineering Manager craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in developing Mobile Native UI, Native SDKs integrated with APIs, and Web views built for iOS and Android apps; ability to manage people, influence, and lead multiple teams is crucial in this role. This VP will lead engineers across the development, testing and production support of our digital servicing Mobile applications by creating, developing and supporting thoughtful solutions to anticipate bugs and maintain operational excellence. We’re proud to offer you choice and flexibility. You have the option to be remote and work from home or come into one of our offices. You may be occasionally requested to commute to our nearest office for in–person engagement activities such as team meetings, training, and culture events. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you… Have passion: Sure, you can code, but are you passionate about application development in a complex ecosystem? Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This VP will influence a large cross functional team to deliver awesome cutting-edge customer facing applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers’ needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting Essential Responsibilities Influence and deliver through multiple agile development and testing teams through all phases of the Agile development life cycle through SAFe Implement new technologies and assist developers as they migrate to new technologies Develop iOS, Android applications and mobile SDKs to work in a Microservices ecosystem comprising RESTful APIs, API Gateway and Spring Framework. Experience in architecting, delivering and supporting iOS/Android applications is a must. Experience managing teams, providing coaching, delivering impactful feedback, and creating an environment that fosters learning to support successful career development. Design data models to support complex business processes Drive a CI/CD strategy using our Bitrise, Bitbucket, and uDeploy stack. Strong experience with App Store and Play Store ecosystems and processes. Working knowledge of the overall mobile industry Partner with Train leaders to drive and deliver results at every Program Increment level Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing mobile apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Assist in crafting and maintaining the future state technology architectural strategy, along with our modernization and migration roadmap of the applications. Lead Agile teams as the technical expert, including PI planning, ART Sync, backlog grooming sessions, IP sprints Ensure application code quality through development, test, and QE Automation. Define and establish Non-Functional Requirements for covering Performance, Security, Reliability, Scalability, Usability, Maintainability and Portability. Participate in addressing root cause analysis, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open-source projects and languages Provide 24×7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor’s degree and a minimum of 6 years of experience with Software Engineering Minimum 6 years of application development experience. Mobile native application development background for iOS or Android platform Critical Thinking, creativity and problem-solving skills Ability and flexibility to travel for business as required Desired Characteristics: Experience with Web, React, API and AWS are desired. Expertise with continuous integration environments Deep experience with responsive web design principles and cross device support Knowledge of using New Relic and Splunk for production support is desired. Experience with Database Architecture, Modeling, and familiarity with relational and non-relational persistent databases. Caching solutions such as Redis or Gemfire are a plus. Familiarity with JSON, REST and XML \-based web services Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with the ability to influence clients, team members, management, and external groups. Excellent attention to detail in a team environment Experience in fostering growth-oriented culture and tailoring career paths for the team. Strong oral and written communication, analytical and problem-solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options. Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Grade/Level 12 The salary range for this position is 135,000.00 – 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Charlotte, North Carolina, United States

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