Business Development Manager
- Vancouver, British Columbia, Canada
- Vancouver, British Columbia, Canada
About
Who We Are
Cymax Group Technologies is a leading eCommerce technology and logistics services platform for big & bulky vendors and retailers. We maximize the best of technology, automation, and AI to simplify the complexities of eCommerce through our two products - Channel Gate and Freight Club. We partner with vendors and retailers to tackle some of the industry's biggest challenges, offering prescriptive recommendations to optimize their ROI in a competitive market. Our remote-flexible team works to support our partners from the US and Canada.
The Role
Cymax Group is seeking a driven and relationship-focused Business Development Manager to expand our vendor network across furniture and adjacent home categories.
This role is responsible for identifying, qualifying, onboarding, and scaling new vendor partners across major marketplaces such as Amazon, Walmart. You will play a critical role in growing our ecosystem by building meaningful partnerships and ensuring new vendors ramp quickly and successfully.
This role is ideal for someone who thrives in high-output environments, enjoys building relationships from scratch, and is motivated by turning conversations into long-term partnerships.
This is a hybrid role, based in the Vancouver, BC area. The ideal candidates will work 2 days in the Vancouver office, with the flexibility to work remotely for the remainder of the week.
What You'll Be Doing
Vendor Acquisition & Prospecting:
- Identify and research high-potential vendor partners in furniture and adjacent categories.
- Generate and qualify new business opportunities using structured outreach and pipeline management.
- Build long-lasting, value-driven relationships with prospective partners.
- Clearly articulate Cymax's value proposition and how our platforms drive scalable growth.
- Maintain a strong understanding of competitive marketplace dynamics and positioning.
Sales Pipeline Management
- Own the full sales cycle from first contact through signed partnership.
- Manage and maintain a healthy, organized CRM pipeline with consistent follow-up.
- Track outreach performance and optimize prospecting strategies for efficiency and impact.
- Collaborate with Marketing on category targeting and vendor segmentation strategies.
Vendor Qualification & Onboarding
- Evaluate prospective vendors for operational readiness, catalog strength, and marketplace fit.
- Guide partners through onboarding, ensuring accurate data capture and timely integration.
- Partner cross-functionally with operations, integration, and account management teams to ensure smooth launch.
- Monitor onboarding timelines and remove friction points to accelerate time-to-live.
Relationship Management & Growth
- Act as the primary point of contact for newly onboarded vendors during ramp-up.
- Foster strong working relationships built on trust, transparency, and shared growth goals.
- Identify opportunities to expand assortment, increase participation, and drive long-term ecosystem growth.
AI-Enabled Business Development
- Leverage CRM, automation, and AI tools to improve prospecting efficiency and qualification quality.
- Use data insights to prioritize outreach and identify high-probability vendor opportunities.
- Continuously refine workflows to increase acquisition speed and onboarding accuracy.
What You Bring
- 1–3 years of experience in business development, sales, partnerships, or account management.
- Strong relationship-building and networking skills — you're comfortable starting conversations and turning them into opportunities.
- Excellent communication and storytelling ability — you can clearly articulate value and tailor your message to different audiences.
- Strong pipeline management skills and experience using CRM tools.
- Organized, detail-oriented, and able to manage multiple opportunities simultaneously.
- Data-driven mindset with comfort using Excel or similar tools to track performance.
- Coachable, resilient, and comfortable operating in a fast-paced, performance-oriented environment.
Nice to Have
- Experience in ecommerce, online marketplaces, retail, or adjacent product categories (home, lifestyle, furniture, fitness, pet, etc.).
- Familiarity with Amazon, Walmart, Wayfair, Shopify, or other marketplace ecosystems.
- Experience working with vendor onboarding or supplier partnerships.
- Exposure to AI-enabled tools or automation in sales workflows.
Compensation
The Salary Range for this role is between $60,000 to $75,000, depending on experience. Our salary ranges are determined by role, level and location. We offer a comprehensive range of benefits which includes:
- Health and wellness support for our team members and their families including an employee assistance program
- 100% paid premiums for health and dental benefits in Canada
- Paid time off
- Easy access to online and phone-based counselling services
- And a hybrid-flexible work environment.
What We Offer
- Impact: Your work will directly influence the growth of our vendor ecosystem and marketplace expansion.
- Growth: Clear opportunities for professional development and advancement within a fast-scaling organization.
- Hybrid-First Environment: Embrace flexibility and choice.
- Culture: A collaborative and supportive work environment where your contributions are valued.
Our Values
Our core values are the compass that guides our actions, unites our team, and shapes the future of our company:
- Grit & Agility: Forge Ahead, Pivot Fast
- Accountability: Bring It, Own It, Commit
- Go the Extra Mile: We Go Above & Beyond
- Understand the Map & the Terrain: Master the Details & the Big Picture
- Data Drives Decisions: Absorb Complexity & Transmit Clarity
- Think Beyond Today: Tomorrow's Vision, Today's Action
Join Our AI Journey at Cymax Group
At Cymax Group, we thrive on innovation and entrepreneurship. As an AI-first organization, we are on an exciting journey to continuously grow and evolve our focus on AI, empowering our people at all levels. Our fast-paced environment encourages agility and nimbleness, enabling our team to adapt swiftly to changing market dynamics. We're passionate about continuous learning and growth, offering opportunities for professional development. Our data-driven decision-making ensures we make informed choices that lead to success. If you're excited about making an impact and being part of a dynamic, AI-empowered team, you'll feel right at home here.
Join us and bring your passion for building partnerships to drive impactful growth in our ecommerce ecosystem Please submit your resume detailing your relevant experience and why you are a great fit for this role.
Accessibility
We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Languages
- English
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