Quality Systems Supervisor

Hunter Amenities is one of the world's largest manufacturers of Personal Care Amenities with 40 years of experience in the global market. We are a highly entrepreneurial, professional, and driven organization that believes in teamwork, professional ethics, and outstanding service. Hunter is proud to be a Platinum level member of the "Best Managed Companies" program in Canada.

The Opportunity:
We're looking for a quality systems supervisor to join our QC/QA team in Burlington. The potential candidate will be responsible for developing the Quality strategy, policies, processes, standards, and systems for Hunter Amenities INTL.LTD. and its supply chain to operate within. This may include suppliers auditing to ensure compliance although this may be carried out by a third-party accredited body.
Key Duties & Responsibilities:

• Contribute to the creation and implementation of processes and procedures to aid and improve quality systems performance
• Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS)

• Continue to implement all relevant procedures described in the Quality Management System (QMS)
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
• Update quality documentation and communicate to carry forward lessons learned from quality concerns
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
• Introduce new systems and procedures where appropriate
• Train others in all aspects of the quality system and application of procedures
• Undertake regular internal and process audits of the QMS
• Manage the Non-Conformances, OOS and Deviation systems
• Provide detailed analysis of nonconformities, KPI reports, Trend analysis
• Produce written reports and make presentations, manage key performance indicators (KPIs)
• Undertake continuous training and development
• Set department objectives/KPIs and review    and assess ongoing performance of direct reports
• Ensure KPIs are met by working to the plan, including management of, and reporting
• Supervise, coach and develop a high performing Quality System team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements
• Monitor the completion of tasks and ensure good performance and record on appropriate systems
• Review, implement and update company records e.g. training matrices, performance reviews, risk assessments
• Provide technical expertise to the team
• Assisting with ISO9001 implementation and compliance with the requirements of the international standard 

• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Liaise and communicate with other departments, customers, suppliers and other service providers
• Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters

• Comply with the Health, Safety and Environmental Policies
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles
• Takes ownership for team cohesion and team development
• Is self-aware, resilient, optimistic and open to change
• Has a collaborative approach to others
• A self-starter, motivated and able to positively motivate others
• Focused, target driven with a positive, can-do attitude

• • BSc degree required in a science discipline
  • 2-5 years' experience in cosmetic (or other FDA) related industry, preferably Quality Assurance or regulatory affairs.
  • Knowledgeable with international regulatory and can prepare documentation & communicate with international agencies
  • Cosmetic ingredient knowledge, INCI
  • Must have project management skills, knowledge of cGMP in cosmetic products
  • Proficient in MS Access and Excel document editing skills a plus
  • Detail oriented
  • Demonstrated exceptional verbal and written communication skills
  • Significant experience in a high-volume manufacturing environment
  • Experience of dealing with customers and suppliers
  • Excellent leadership and man- management skills
  • Excellent interpersonal skills
  • Ability to manage a variety of cross-functional team members
  • Excellent written, verbal and presentation skills
  • Excellent organizational and follow-up skills
  • Competent in problem solving, team building, planning and decision making
  • Commercially aware

We offer:

• A competitive compensation package.

• The opportunity to be part of a fast-growing, dynamic, and successful global team. We believe in our people and our people believe in Hunter.
 

A Little Bit More About Us:

Hunter Amenities' global headquarters is in Burlington, Ontario where we manufacture one of the richest portfolios of licensed amenity brands for our 5- and 6-star global hotels, boutique hotels, spas, cruise lines and retail clients. Hunter has built a broad retail portfolio, creating both private labels and branded beauty products of the highest quality. Learn more about our company and culture at

Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying

Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.

Hunter Amenities is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources