SME Account Handler

Job Title: SME Account Handler

Location: Manchester

Salary: £35,000 - £40,000 per annum

PURPOSE OF ROLE

Lawes Consulting Group is partnering with a leading commercial insurance broker in recruiting for an SME Account Handler to join their growing Manchester office. Working with a broad range of commercial SME clients. This role involves, assisting clients with general cover enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.

OVERVIEW

• Undertake market exercise to establish most competitive terms available
• Obtain renewal terms and present to client
• Issue renewal documentation in line with contract certainty
• Ensure premiums are collected prior to the commencement of cover and in line with
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
• Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
• Produce accurate and professional documentation at all times using relevant
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

EXPERIENCE AND SKILLS

• Must have previous experience dealing with SME or commercial clients
• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritise work and meet deadlines
• Excellent client service skills
• Good negotiation and broking skills
• Excellent oral and written communication skills

If you have the relevant experience or know someone that does please contact me now on or email us at