Processor/Administrative Assistant

As a Processor / Administrative Assistant, you'll start on the front end—supporting clients and ensuring smooth daily operations. This role has great potential to advance into an insurance career as your skills and experience grow.

Key Responsibilities:

• Provide front-end reception support: answer calls, take payments, and assist walk-in clients.

• Maintain knowledge of insurance products and services across multiple insurance companies.

• Manage client files including endorsements, cancellations, policy reviews, quotes, and data entry.

• Build and maintain strong business relationships with clients.

• Ensure company workflows are followed efficiently and accurately.

• Support management with various administrative tasks as needed.

• Level 1 or 2 Alberta General Insurance License is an asset but not required .

• Minimum 2 years of personal lines experience and familiarity with EPIC Broker Management System preferred but not mandatory .

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities.

• Friendly, professional, and customer service–oriented approach.

• Ability to stay composed under pressure and during busy times.

We value our team and offer a supportive environment where your contributions matter.

Benefits include:

Health & dental benefits
Flex day program
Your birthday off
RRSP matching program
Career growth opportunities in the insurance industry

Only qualified candidates will be contacted.

Recruitment supported by Lakeland HR.