About
Value Proposition
As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan, including LTD & Insurance
DPSP match program
Annual Employee Appreciation Week
Paid vacation and personal days
Lifeworks Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
Employee referral program
Education support programs
Fitness subsidy
Recognition programs
Social activities
And much more…
Job Description Summary
Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services.Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.
Job Description
MAJOR RESPONSIBILITIES
- Provide clinical support to customers and salesforce on clinical products and services.
- Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
- Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
- Complete basic discovery assessments and data analysis. Identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
- Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
- Engage in professional organizations; attend national, regional, and local industry events.
MINIMUM JOB REQUIREMENTS
Education
- Per certification requirements.
Certification / Licensure
Position requires at least one of the following certifications per specialty area or meeting state-specific requirements to practice:
- VA-BC (Vascular Access Board Certified)
- CRNI (Certified Registered Nurse of Infusion)
- CWOCN (Wound, Ostomy, and Continence Nursing Certification)
- CWCN (Certified Wound Care Nurse)
- WCC (Wound Care Certification)
- CNOR (Certified Perioperative Nurse)
- CST (Certified Surgical Technologist)
- CSFA (Certified Surgical First Assistants)
- CIC (Certified Infection Control)
Work Experience
At least 3 years of clinical experience (patient care, education, or medical sales/support).
Knowledge / Skills / Abilities
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience prioritizing workload and scheduling effectively in order to meet deadlines.
Experience developing and delivering presentations to various audience levels within, and external to, an organization.
Proficient in Microsoft Word, Excel, PowerPoint.
Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
Environment includes office setting and medical facilities.
Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).
DISCLAIMER
All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
The anticipated salary range for this position:
$76, $114,000.00 AnnualThis job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Medline Canada, Corporation is proud to be an equal opportunity employer.
About Medline Canada
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.
Our Commitment to Diversity and Inclusivity
Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.
Our commitment to Accessibility
Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Languages
- English
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