Job Type: Seasonal & Part-Time
Job Status: Open Vacancy
Location: Niagara Falls, ON (On-site)
Compensation: $17.60/hr + gratuities Application Deadline: Applications will be accepted until May 31, 2026, and will be reviewed as they are received.
Please note that Niagara Parks operates seasonally; therefore, this position is expected to begin between April and July, depending on operational needs.
Join the Team Behind One of the World's Most Iconic Destinations
At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.
Our vision is ambitious: to become one of the most spectacular parks in the world. And we're well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.
Why You'll Love Working Here
As a seasonal & part-time team member, you'll enjoy a variety of perks designed to support you at work and beyond, including:
Additional $1.55/hr for each hour worked in lieu of benefits (seasonal bargaining unit only) Defined Benefit Pension Plan (Employer Matched) Employee Family Assistance Program (EFAP) Vacation Pay Discounts at Niagara Parks retail, culinary, and golf locations Complimentary passes to Niagara Parks attractions to share with family and friends Free entry at Niagara Parks attractions Access to the Attractions Ontario Reciprocal Program Exclusive Perkopolis discounts Free Uniforms Free transportation on the WEGO Green Line and Falls Incline Railway
What You'll Do
Provides Restaurant guests with prompt, efficient and courteous food and beverage service. Sets the stage for a pleasant dining experience, creating an atmosphere of relaxation and quality dining by greeting and seating the guests (as required) in a polite and courteous manner. Performs various opening duties including preparing tables and work stations for shift as well as preparing service areas in kitchen for daily operations following site specific procedures. Provides educated food and beverage suggestions as well as responds to guest inquiries. Identifies and acts upon opportunities to upsell. Orders in an accurate and efficient manner by using POS system and following site-specific expediting procedure. Maintains a detailed knowledge of all food and beverage menus as well as an understanding of local suppliers used at each location. Contributes to a Team Service Environment by assisting fellow Servers with Food and Beverage orders, meal/drink delivery and other as required. Monitors food quality to ensure it is prepared correctly and presented in an appealing and appetizing manner; reports any concerns to Venue Manager or Designate. Issues Guests their meal check and collects payment following site-specific procedures Participates and collects information for various NPC studies Follows all polices regarding responsible alcohol service (Smart Serve). Clears, cleans and resets tables; ensures all surrounding area is clean of crumbs, debris prior to next seating. Linens, skirts and sets tables for banquets/tours as required. Moves tables and chairs to the best of their physical ability as directed in support of team members and operational needs between, during and after service. Maintains a clean and fully stocked side station including stocking china, glassware, cutlery and linen throughout their shift. Ensures all service equipment is operating correctly and reports needed repairs to the Venue Manager or Designate. Required to work outdoor Catered Events, Patio Service, Banquets, Special Events as directed. Performs various closing duties including ensuring their section is clean, supplies are stocked in their station as well as cleaning and maintain service areas in the kitchen. At Golf Couse venues, specifically Legends on the Niagara and Whirlpool Golf Course, servers may be required to provide food and beverage from a Golf Course Beverage Cart or a stationary Banquet/Event Serving Station on the golf course, to patrons of these courses. Works in compliance with Occupational Health and Safety Act, First Aid, AGCO Regulations, Recycling Program, and established Policies and Procedures. Provides guests with information regarding NPC Attractions and Events. Promotes a positive image of the Niagara Parks Commission. Provides quality customer service that meets NPC Standards. As Assigned.
What You'll Bring
Completion of a Secondary School Diploma and has the basic reading, writing and understanding of mathematical operations or the equivalent knowledge or experience. Previous experience as a Server preferred. Knowledge of food and beverage service techniques. Excellent customer service skills. Ability to multitask and handle multiple tables simultaneously. Good organization skills. Friendliness, tact and courtesy. Ability to work under pressure in a fast-paced environment. Smart Serve Certification required. Knowledge of proper food handling and sanitary requirements. Ability to operate electronic payment systems. Our Commitment to Accessibility & Inclusion
Since 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.
We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.
For questions about the collection or use of your personal information, or to request an alternate application format, contact us at 905‑295‑4377 ext. 0 or
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
The Niagara Parks Commission uses AI-assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.
