Business Development Manager
Mpac Group
- Mississauga, Ontario, Canada
- Mississauga, Ontario, Canada
About
The Role
Reporting to the Service Manager - Americas, the Business Development Manager - Service Americas carries the overall responsibility for all the Service activities supporting the installed-machine base the USA.
The candidate will lead the promotion of the Service Value proposition; develop targeting market campaigns to support a Service organization. This individual together with the Service Leadership Team to prepare and maintain commercial strategic roadmap.
Responsibilities
You will ensure all Strategic Action Plans (SAP's) relating to the Aftermarket Business unit are properly executed (on-time, on-budget, KPI's achieved). In addition, the BDM will identify, develop and implement new business opportunities in line with the company's long term strategies.
Responsible for delivering the budgeted revenue and gross margin allocated to the Customer Support (Aftermarket) business.
Support the Service business strategy including geographic expansion
Responsible for developing and implementing strategic plans for the development of the Customer Service organization
Represent the company as appropriate in its relationships with major aftermarket customers, suppliers and competitors
Analyze the operating results of the Customer Service businesses comparing them to agreed goals and objectives for the year
Research, monitor and evaluate Customer Service sales patterns and behaviours, in combination with the business development analysis
Research and evaluate industry and competitive trends, emerging and adjacent markets and products, business advantages and risks
Oversee the design and delivery of creative, impactful, and measurable campaigns
Knowledge And Skills
5-10 years' experience with engineering, applications and automation OEE optimization
University degree - preferable in Engineering. Technical experience in a field related to mechanical and/or electrical machinery, Production Automation and/or Robotic solutions
Consultative; value-proposition/business case driven sales methodology experience.
Outstanding creative writing and presentation development and delivery skills
Above average command of office tools such as Microsoft Office (Word, Excel, PowerPoint)
Document writing at a senior management level
Comfortable speaking and making business presentations to mid-size audiences
Languages
- English
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