IT Help Desk Level 1 Customer Support Specialist

FreelanceJobs

Canada

Canada

About

We are seeking a dedicated IT Help Desk Level 1 Customer Support Specialist to join our team. The ideal candidate will be responsible for answering calls from customers in the USA and providing exceptional support in English. This role requires strong communication skills, a customer-oriented mindset, and the ability to troubleshoot basic IT issues. You will be expected to work 40 hours per week, ensuring that our customers receive timely and effective assistance.
Contract duration of 3 to 6 months.
Languages: Spanish.
Mandatory skills: Customer Support, Email Support, Technical Support, Incident Management, English, Tech & IT, Freshdesk

Canada

Languages

English

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