Facilitator, Humane Education

Facilitator, Humane Education

Part-time Permanent

The Edmonton Humane Society (EHS) has been serving Edmonton and area since 1907, dedicated to helping people and pets thrive, together. As a leader in animal welfare, we go beyond sheltering homeless animals — shaping a community that values the human-animal bond through advocacy, education, and accessible support services.

Our mission is to enrich the lives of people and companion animals through sheltering animals in need, supporting pet guardians, engaging with our community and inspiring compassion. Guided by our values of compassion, trust, improvement, results, inclusivity and teamwork, we work toward a more humane and connected community for all.

The Humane Education Facilitator is a member of the Humane Education team and works closely with the Humane Educator, Camps & Clubs Team Lead, and the Supervisor, Humane Education. This role facilitates, administers, and supports Humane Education programs and offerings to ensure safe, engaging, and meaningful experiences for all participants. The Facilitator will primarily lead birthday parties and may also assist with delivering EHS' Pet-Sitters Course, group presentations, camps, clubs, events, and future Humane Education initiatives.

• Presents, facilitates, and collaborates on Humane Education programs, including birthday parties, camps, clubs, the Pet-Sitters Course, facility tours, and future initiatives.
• Ensures the safety and wellbeing of participants, shelter animals, and Animal Ambassadors by conducting regular headcounts and addressing concerns promptly.
• Prepares, sets up, delivers, and cleans up program activities, including managing resources and inventory.
• Works with Behaviour and Medical departments, following standard Humane Education procedures, to select appropriate shelter animals for programs.

• Presents and facilitates on-site and off-site educational programs, including externally delivered, revenue-generating programming such as group presentations, facility tours, and future Humane Education initiatives.
• Ensures participant safety, including the wellbeing of shelter animals and Animal Ambassadors, by using proactive classroom management and addressing concerns promptly.
• Prepares, sets up, delivers, and cleans up program activities and resources for all group and external programs.
• Collaborates with Behaviour and Medical departments, following standard Humane Education procedures, to select appropriate shelter animals for programs.

• Demonstrates knowledge of the Edmonton Humane Society's vision, mission, values, and initiatives.
• Represents EHS as an ambassador during Humane Education programs and other events to promote Humane Education and increase awareness of EHS's work.
• Addresses customer complaints in collaboration with the supervisor, providing timely solutions and follow-up to ensure satisfaction.
• Delivers programs that are engaging and enjoyable while providing meaningful educational value.

• Shares feedback on program successes and challenges with the Humane Education team.
• Completes minor administrative tasks, including waiver collection and inventory tracking.
• Performs other related duties as assigned.

• High School Diploma or equivalent; must be 18 years of age or older. An education degree or related coursework is considered an asset.
• Minimum of two (2) years of customer service experience in a recreation, childcare, or educational setting.
• Minimum of one (1) year of experience working with children in a group setting.
• Comfortable handling and has prior experience with cats, dogs, and small animals.
• Standard First Aid and CPR Level C certification 
• Successful completion of a Criminal Record and Vulnerable Sector Check are required.

The ideal candidate will demonstrate strong leadership skills and the ability to guide guests in a fun, respectful, engaging, and positive manner. They will be flexible, able to work independently with minimal supervision, and available to work multiple weekdays, evenings, and weekends each month. The ideal candidate will also have dependable transportation to support their work schedule.

Joining EHS means becoming part of a compassionate and dedicated team working toward a more humane community. You'll be surrounded by passionate professionals who care deeply about what they do — for animals, for people, and for each other.

At EHS, we offer more than just a job — we offer meaningful work, growth opportunities, and a supportive environment where you can thrive.

• Meaningful work that makes a tangible impact in our community
• Supportive leadership and a collaborative, inclusive culture
• Opportunities for growth, learning, and professional development
• A strong focus on employee well-being and work–life bala nce

The Humane Education Facilitator role is classified in Pay Band 2, with a pay range of $17.84–$23.18 per hour, commensurate with the successful candidate's education and experience.

• Standard hours: 20 hours per week; however, this position is expected to work the hours necessary to fulfill departmental responsibilities.
• Flexibility may be required for evenings, weekends or special events.

The Edmonton Humane Society (EHS) was founded on the principles of creating positive change in our community. Our hiring practices embrace compassion, support for our staff and volunteers, and our role as a community leader.

We believe that a culture of belonging — where people's unique backgrounds, experiences, and perspectives are valued and respected — strengthens our ability to serve both animals and people. Our commitment to diversity, equity, inclusion (DEI), and reconciliation helps us support pet guardians facing access-to-care challenges, strengthen the human-animal bond, and build a more compassionate, engaged, and inclusive society.

EHS is also a COR-certified employer, recognized by Alberta's Certificate of Recognition program for maintaining the highest standards of health and safety for our staff, volunteers and the animals in our care.