Practice Lead, Professional Services

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are seeking a Practice Lead, Professional Services to join our Canada team. In this role you will oversee the development and implementation of business process/technology solutions for clients using company products, outsourced solutions or proprietary tools/techniques. You are viewed by customers as a consultant.

In this role you will be responsible for defining the client needs, developing a proposal to meet those needs, and overseeing the implementation of the complete project solution. You will perform in both a people management capacity and a technical leadership capacity.
-Applies a theoretical knowledge-base to work to achieves goals through own work
-Characterized by specific functional expertise typically gained through formal education
-May provide guidance to others as a project manager using technical expertise
-Recognized as an expert within the company
-Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements
-Solves unique and complex problems that have a broad impact on the business
-Contributes to the development of functional strategy
-Leads project teams to achieve milestones and objectives
-Progression to this level is typically restricted on the basis of business requirements

Functional Knowledge :
-Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
 

Business Expertise:
-Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership:
-Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving :
-Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impact:
-Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Interpersonal Skills:
-Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Qualifications

• 10+ years of experience in strategic business development and relationship management within the financial services and/or fintech industry.

• Proven track record of success negotiating and closing complex deals with large financial institutions and enterprise clients.

• Exceptional communication, presentation, and negotiation skills, with the ability to influence C-level executives.

• Strong leadership skills with experience managing and mentoring a team.

• Deep expertise in financial technology platforms and a thorough understanding of financial services products (e.g., payments, banking, wealth management).

• Comfortable working in a fast-moving, and sometimes ambiguous, startup-like environment.

• Bachelor's degree in Business, Finance, or a related field

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.