Account Coordinator

Hi there, thanks for checking out this opportunity at Sundae Creative 

Sundae Creative is a leading brand communications agency specializing in public relations, influencer marketing, social storytelling, and experiential brand experiences. With offices in Montreal and Toronto, we partner with category-defining brands across North America, particularly in beauty, fashion, lifestyle, and consumer sectors. We're known for blending sharp strategy with culturally relevant creativeL combining the credibility of traditional PR with the speed and inventiveness of modern digital channels. Our teams are organized by expertise, allowing us to move fast, think smarter, and deliver integrated campaigns that spark conversation, build influence, and drive real impact.

Now part of the Dulcedo Group, Sundae Creative operates within a broader ecosystem of talent and innovation, while keeping the agility and hands-on approach of a boutique agency. We take our work seriously, but not ourselves - curiosity, collaboration, and great ideas lead the way here Joining Sundae means stepping into a high-performance, people-first environment where growth is encouraged, voices are heard, and ambition is supported. We care deeply about our clients, our culture, and the people behind the work, and we're excited to build what's next together

The opportunity: 

As a PR Coordinator, you are an essential part of our team, providing foundational support to ensure the success of our clients. Your role centers around learning, collaboration, and contributing to innovative PR and influencer marketing strategies that align with both client and agency goals. With guidance from senior team members, you'll assist in crafting pitches, monitoring media coverage, and managing PR-related tasks to ensure the success of client campaigns. 

Your efforts not only support the team but also position you for growth, as you refine your skills and gain confidence in executing impactful PR strategies.

Your Scope of Work :

• Collaborate effortlessly with our team to create and execute innovative communication strategies that align with both our clients' and our brand's vision and goals.
• Master the art of pitching by crafting persuasive media pitches and press releases, positioning our clients in front of the right audiences, and contributing to the execution of high-impact press events.
• Monitor media coverage to track the success of pitches and ensure that our clients' stories are being accurately represented across all channels, providing timely updates to the team.
• Build and nurture lasting relationships with media outlets, creating authentic, long-term partnerships that enhance our brand's reputation and amplify our clients' stories.
• Manage and refine media lists with precision, ensuring our messaging reaches the right people for maximum impact.
• Stay on top of trends by identifying new PR opportunities and contributing fresh, creative ideas to projects and partnerships.
• Keep us informed by generating monthly and annual reports that provide actionable insights and metrics to assess the effectiveness of our PR efforts.
• Stay organized and efficient by maintaining our PR and social media tracker using the latest tools and software, ensuring all updates are accurate and timely.
  

Your Profile:

• Between 1 and 2 years of hands-on experience, gained through internships and permanent roles—ideally within an agency setting. You've already made your mark in the PR world, and you're eager to continue growing and contributing
• Pitching is second nature to you—you have experience crafting compelling pitches that grab the media's attention and position clients for success.
• A bachelor's degree in Public Relations or Communications is preferred, but not mandatory—we also value diverse disciplines Different backgrounds bring fresh perspectives.
• Fluency in both written and spoken French and English is required for this role. 
• You're a true team player with grit, always ready to go above and beyond to support your colleagues and ensure the success of the team.
• You thrive in a fast-paced, performance-driven environment—you're energized by hustle and bustle, and love making things happen.
• You're highly organized and love getting the details just right.
• You're excited about learning and continuously growing in the PR and influencer marketing world, especially within the beauty, fashion, and lifestyle industries.
  

Soft Skills & SC "factor" : 

• At Sundae Creative, we look for more than just a CV - we look for ambition.
• You're someone who's excited to learn, take on new challenges and build a career with us.
• You're passionate, driven, curious and possess a doer mentality.
• You thrive in a collaborative, high-energy culture where peers genuinely add value to your work. 
• You believe in working hard, celebrating wins, laughing often, and not taking yourself too seriously - while still delivering high-quality results 
  

Perks 

• Time Off: Unlock unlimited paid vacation after one year, supported by trust, accountability, and alignment with team needs. Before one year, vacation is accrued at the standard two-week annual entitlement.
• Summer Hours: Enjoy early Fridays year-round, with work wrapping up at 2PM every Friday.
• Holiday Closure: Office closure every year between Christmas and New Year's, so you can fully unplug and spend time with loved ones.
• Comprehensive Insurance: Full medical, dental, and vision coverage for you and your loved ones, available after just one month.
  

Why You'll Love Working at Sundae Creative

• Work cross-functionally across PR, Events, Influencer Marketing, Design, and Social, contributing to innovative strategies for some of the most exciting clients in the industry.
• Join a tight-knit, collaborative team where respect, trust, and good energy are core to our culture.
• Grow with us : as we're scaling, internal advancement opportunities are real, and strong performance is recognized and rewarded.
• As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the energy of a fast-growing agency, backed by the expertise and stability of 15+ years in the industry.

Location

Toronto, Ontario (Hybrid)

Department

Public Relations

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

$45,000-$55,000