Lead Audio Visual Technician

Inter Technologies Corporation (ITC)  provides expert audio-visual integration services.  Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list

Title: Lead AV Technician Buffalo
Department: Operations
Reports To: Project Manager

The Lead AV Technician is responsible for directing and overseeing installation teams in the deployment of professional audio-visual (AV) systems, with a strong emphasis on educational environments (K12 and higher education). This role ensures installations are completed to AVIXA standards , project specifications, and ITCs quality and safety guidelines.

The Lead AV Technician provides technical leadership on-site, supports the professional development of junior technicians, and ensures that all installations meet compliance, performance, and client satisfaction expectations. This position reports to a Project Manager and is part of the Operations team supporting ITCs mission of delivering Best-in-Class AV integration solutions .

Leadership & Project Execution

• Direct and oversee AV installation teams, ensuring work complies with AVIXA/InfoComm standards , manufacturer guidelines, and ITC procedures.
• Coordinate day-to-day project activities including scheduling, work assignments, and ensuring timely completion of tasks.
• Provide on-site problem-solving, technical expertise, and serve as the primary technical contact for clients and project managers.
• Train, coach, and mentor junior technicians to develop technical and professional skills, supporting advancement toward certifications (CTS, CTS-I).
• Ensure job sites are professional, safe, and represent ITC with a high level of customer satisfaction.

Technical Duties

• Install and commission AV equipment such as projectors, displays, interactive boards, cameras, control systems, DSPs, and speaker systems with an emphasis on classroom and lecture hall environments.
• Terminate, test, and label AV cabling in accordance with AVIXA standards and ITCs quality benchmarks.
• Perform system testing, troubleshooting, and adjustments to confirm functionality and performance.
• Accurately interpret signal flow diagrams, architectural drawings, and wiring schematics.
• Work in diverse construction environments: drilling, mounting, working on lifts (above 10 ft.), and accessing confined spaces as required.

Collaboration & Client Interaction

• Maintain effective communication with Project Managers,