Housekeeping Supervisor

Housekeeping Supervisor

Basecamp Resorts, Canmore

About Basecamp Resorts & Everwild

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. 

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.  

Why Work for Us? 

• Quarterly gratuity program
• Paid lunch breaks
• Group health benefits plan (Dental, Vision, Paramedical, and more) 
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview 

We require a full-time permanent Housekeeping Supervisor in Canmore that will make sure all rooms are guest ready and be a team lead with the help of the Housekeeping Manager. There will be some duties that are required to be done daily and others that only are needed on a case-by-case situation. A strong, motivated team is already in place, and we are looking for the same drive and commitment.

Salary: $19.00-$20.00 per hour
Full-time Permanent
Shifts: 8-hour shift

Key Responsibilities:

• Lead a team of housekeepers with the help of the Senior Housekeeping Supervisor.
• Be the point of contact for your team on days the Senior Housekeeping Supervisor is unavailable.
• Assist the Senior Housekeeping Supervisor with inventory and cleaning supply purchases.
• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Deal with reasonable complaints/ requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Use commercial laundry machine and dryers.

Skills and Experience:

• Experience as a supervisor in a previous role.
• Ability to lead a team and hold strict confidentiality.
• Ability to work with little supervision and maintain a high level of performance.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.

Basecamp Resorts is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at to discuss your needs confidentially.