Infrastructure Project Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing We are seeking an Infrastructure Project Manager to join a stellar team on contract basis. Reporting to the Director, Service Delivery and working under the general direction of the Technical Services Management team. Senior Project Manager to provide project management support, from project definition to closing, for multiple complex technology projects. The position exists within a matrix organization that works diligently to balance efficient delivery of new technology with operational responsibilities in a service-oriented organization. The Senior Project Manager coordinates the delivery of all assigned projects, ensuring project documentation accurately reflects the scope, schedule, resource requirements, and current status of assigned projects. 

Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed.  This role is considered hybrid, which means you'll be coming into our Toronto office 2 days a week and given the flexibility to work remotely the rest of the time.

Key Job Functions/Responsibilities:

• Manage project activities (i.e., hardware implementations, migrations, upgrades of hardware and software) on behalf of the Technical services department. 
• Provide a solid understanding of the technology areas in which his/her projects are involved to the extent of being capable of asking the right questions without necessarily being the expert within a technological field.
• Work closely with project and technical resources to assess, coordinate and maintain scheduled activities to successful completion and client satisfaction.  Take a proactive approach to quality management and ensure the appropriate and adequate level of quality is assured in the delivery of projects.
• To assist project resources in ensuring deliverables required to successfully install, migrate, upgrade client environments, ensuring internal and external communications are managed and maintained.
• Manage multiple priorities (projects) and adhere to tight deadlines, coordinating resource activities to ensure activities/timelines are maintained.  Ensuring best practices are maintained and delivered to adhere to tight reporting deadlines.
• Oversee Project Planning & Execution (Scoping, finding solutions, managing client expectations, providing estimates & project plans), Task-based scheduling (resource management, timelines & budgets), Tracking metrics and project performance reporting. Dealing with Incidents, changes, issues, conflicts and Project closure.
• Provide ongoing coaching and mentoring to members of the project management team. 

Requirements:

• Graduate of an accredited college or university with major studies in computer science or related field.
• Minimum of ten years in an Infrastructure Project Manager role
• PMP Certification
• Jira Certification 
• Experience managing IT projects in the following areas: HP-UX systems, UNIX systems, Network (WAN, LAN), Linux, Storage, Database (Progress) & Client Server Applications.
• Project Management & Analysis (Funding Proposals, Cost Benefit Analysis, Risk Management, Stakeholder Management, Change Management, Requirement Gathering).
• Service oriented and bright, professional, who is outgoing, responsible self-starter and willing to take initiative.
• Strong knowledge of negotiating, organization development/change management, strategic planning, action planning and supervision are required for successful performance.  Very strong conceptual, analytical, judgment and communication abilities are critical.
• Ability to discuss technical issues with both Engineers and business users.
• Ability to work with clients and 3rd party vendors for implementations and resolving issues.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.