Program Manager

Lutheran Services

Milton, Newfoundland and Labrador, Canada

Milton, Newfoundland and Labrador, Canada

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About

Lead Seamless Integrations That Elevate Care

Position: Program Manager – Integrations
Location: Support Centre, Milton QLD
Employment Type: Permanent Full‑Time
Remuneration: $160,000k + Superannuation + Salary Packaging + Employee Benefits

Help us integrate newly acquired or developed services safely, on time and within budget—so clients experience continuity of care and high‑quality support from day one. In this role, you'll coordinate cross‑functional delivery while upholding our values and Model of Care and Service.

About You

You're a calm, outcomes‑driven integrator who thrives on complex programs and collaborative delivery. You align to our values of kindness, integrity, empowerment and integration and demonstrate them in your day-to-day work. Ideally, you bring:

Recognised program/project qualification (e.g., PRINCE2, PMP, Agile)

Proven experience leading complex programs in aged care, health or community services

Strength in stakeholder, risk and change management across regulated environments

Financial acumen to interpret business cases, budgets and value realisation

Excellent communication and coordination skills across multiple workstreams

Desirable: Background in aged care operations/clinical governance; experience with M&A or commissioning; knowledge of Aged Care Act 2024, ACNC, WHS, Fair Work and Privacy

About the Role

You'll lead the end‑to‑end integration program—setting governance, aligning teams and keeping delivery moving to plan. You will work with stakholders across the organisation including Heads of Departments, ICT/Project teams and Site Leaders. You will:

Design and oversee the transition & integration program with clear scope, time and budget controls

Establish program governance, reporting and risk frameworks aligned to the Transformation Delivery Office

Coordinate cross‑functional workstreams (Operations, ICT, Finance, Property, People, Quality, Comms)

Monitor milestones, interdependencies and outcomes; prepare consolidated reports and insights.

Drive operational readiness—systems, processes and workforce—to enable safe commissioning and continuity of care

Ensure compliance and risk management across Aged Care Act 2024 and other regulatory standards

You'll track resources and budgets while enabling value creation consistent with business cases.

We work mostly in the office (about four days a week) to support collaboration, with one day each week available for working from home. We also provide additional flexibility when needed based on circumstances.

About Us

Lutheran Services is one of Queensland's longest‑established not‑for‑profit aged care and community services providers. As we celebrate 90 years of service in 2025, our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.

As part of our Enterprise Transformation team, you will directly contribute to our ambitious 5‑Year Strategic Growth Plan that is reshaping our future from the ground up—scaling in ways that redefine excellence across the sector.

Why You'll Love Working With Us

Be a catalyst for change in a growing, values‑led organisation.

Boost your take‑home pay with salary packaging (up to $15,990 tax‑free + $2,650 M&E).

Perks and discounts on health cover, travel, tech, appliances and more.

Ongoing learning and professional development to help you stretch and thrive.

Join a legacy of care with a proud 90‑year history and a future‑focused strategy.

How to Apply

Applications may be reviewed as they come in, so apply now with your resume and cover letter. For a copy of the position description, here. If you have questions, please contact

Milton, Newfoundland and Labrador, Canada

Languages

English

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