Coordinator, Ecommerce Merchandising

Coordinator, Ecommerce Merchandising

Contract 

Full-time 

Brand & Marketing

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film. 

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.  

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it's unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

Coordinator, Ecommerce Merchandising

Reporting to the Director, Digital & Ecommerce, the Ecommerce Merchandising Coordinator will support the development and implementation of a variety of merchandising, marketing, and advertising campaigns, focused on building TIFF's brand, TIFF Shop visibility, and supporting year-round and Festival programming

RESPONSIBILITIES:

Shall include but not be limited to: 

• Managing new product uploads, collection builds, product detail maintenance, cross-selling opportunities, and promotional activities of TIFF ecommerce site ).

• Monitoring inventory, in store sales, and product availability to ensure that online product availability is accurate.

• Implementing all backend updates to  template.

• Collaborating with the TIFF Shop Buyer and Director of Ecommerce on 365 merchandising and integrated marketing plan for TIFF Shop ecommerce site; implementing plans across marketing channels.

• Preparing campaign briefs and asset requests for internal teams; managing timelines and coordinating development of asset deliverables (e.g, preparing email marketing briefs and coordinating with Marketing & Editorial teams on copy, approvals, and deployment support)

• Ensuring all audience-facing materials have been reviewed internally and approved by stakeholders to ensure brand and marketing standards have been met.

• Implementing best practices for managing SEO, creative assets, inventory, and/or pre-orders.

• Reporting on Ecommerce performance including KPIs, inventory management, and campaign performance, providing data-driven insight on customer shopping behaviours and trends.

• Ownership of online fulfillment (ship outs and pick ups) during Festival period

JOB GRADE & SALARY:

• Rate of pay: $25/hr

TARGET CONTRACT DATES:

• Targeted Start DateL March 9th, 2026

• Posting Deadline: February 20th, 2026

• Contract End Date: December 31, 2026 

WORK LOCATION:

• Office Location: 350 King Street West, Toronto, ON M5V 3X5

• Weekly in-office requirements: 

  • Minimum 2 days (November to May)

  • Minimum 3 days (June to October) 

• Festival Office Requirements: Full Time during Festival

MINIMUM REQUIREMENTS:

• A post-secondary degree/certificate in marketing, business, or communications (preferred)

• Minimum 2 years marketing or retail/ecommerce experience, with a focus on execution of integrated marketing & sales campaigns

• Experience working with Shopify strongly preferred

• Previous experience working in an arts & culture and/or film environment is considered an asset

• Previous experience working with cultural community outreach is considered an asset

HOW TO SUBMIT & APPLICATION DEADLINE:

• All applications must be submitted online through TIFF's Career Centre.

• Please upload your cover letter and resumé as PDF(s), 

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. 

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

Please send any questions via e-mail only to 

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at  We strive to provide reasonable accommodations whenever requested.