Performance Lead

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

About this Opportunity

In the Performance Lead  role, you'll go beyond managing backlogs—you'll define and evolve our performance proposition , ensuring it supports our ambition for a high-performance culture . You'll shape strategy, influence senior stakeholders, and deliver improvements that make performance management simpler, fairer, and more impactful.

What the role involves

• Set the strategic direction  for our performance proposition, ensuring alignment with culture, values, and future skills.

• Refine and evolve the colleague experience , making performance conversations meaningful and enabling clarity on what great looks like.

• Drive innovation  in performance practices—leveraging technology where it adds value, but focusing on simplicity and impact.

• Collaborate with senior stakeholders  to embed performance principles across the organisation and influence cultural change.

• Lead delivery of improvements  through agile methods, managing backlogs and prioritisation where needed, but always with a strategic lens.

• Leading people change and change management  – run and change in conjunction with each other.

• Measure impact and outcomes , using data to inform decisions and demonstrate benefits.

• Cross-team collaboration  – working across multiple Centres of Expertise to align performance with broader talent, skills, and learning propositions.

• Develop capability  within your team and across the business, mentoring others and building confidence in performance leadership.

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

• Proven ability to shape and deliver strategic HR propositions , ideally in performance management or related areas.

• Strong stakeholder management and influencing skills , with experience engaging senior leaders.

• Understanding of agile methodologies  and ability to apply them pragmatically to deliver change.

• Experience in HR technology and process improvement , with a focus on colleague experience.

• Ability to create a high-performing team environment , inspiring delivery and building trust.

And any experience of these would be really useful

• Leading cultural or behavioural change initiatives.

• HR practitioner experience in performance or talent management.

• Familiarity with performance, skills, and learning technologies.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.