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About
RWC is a market leader and manufacturer of water solutions for residential, commercial, and industrial applications. RWC's portfolio of brands includes industry-leading brands: SharkBite® Push-to-Connect plumbing solutions; HoldRite® engineered plumbing and mechanical solutions; Cash Acme® control valves; John Guest® fittings and fluid dispense products and EZ-FLO™ and Eastman™ appliance connectors, supply lines, stop valves and gas connectors
We embrace innovation and people who like thinking outside of the norm. If you are a person who is passionate about technology, loves being innovative and wants to be part of a high growth company that is changing an industry, this could be a perfect position for you.
Role Profile
An entry-level cybersecurity analyst providing incident response support for a global corporate network. Primary responsibilities are real-time network monitoring, alert investigation & classification, and executing incident response following established procedures. Learn and process a wide range of potential alerts. Quickly absorb incident details to gauge severity and integrate information from multiple sources to spot trends and outliers. Monitor and work alerts in security portals (Office 365/Azure, service desk tools, EDR/XDR, and vulnerability management platforms). Monitor account access and alerts. Conduct reviews of Active Directory and other enterprise platform accounts and changes. Review and communicate vulnerability findings in assets and network devices. Assist in audit review of policies within group and region applications. Monitor, document, and process security service desk tickets and notifications. Analyse IT requirements and provide objective advice on the use of IT security requirements. Assist departments with patch management and other projects. Assist in security awareness, and phishing campaigns, coordinate new and annual video training, and participate in company security tech talks. Strong communication and customer service skills and a teamwork-oriented mindset. Troubleshoot and resolve complex problems spanning multiple infrastructure components working with colleagues around the world. Technical Skills
Fundamental knowledge of all Microsoft OS platforms and the OSI model, Linux, and UNIX OS knowledge is a plus. Broad understanding of IT security and general systems infrastructure. Understanding of the TCP/IP protocol suite, networking ports, and network traffic flow. Scripting and some programming knowledge a plus. A self-motivator, willing to learn new technical skills and participate with an experienced global multi-functional IT team. Non-Technical Skills
Strong initiative, demonstrated by accomplishing tasks, improving current work processes, and assisting others when necessary. This entry-level position requires curiosity, fast learning abilities, and a desire to help where needed. Willingness and ability to learn new related skills and programs as needed. High-enthusiasm, can-do attitude, creativity, initiative, and innovation. Strong ability to move fast, prioritize, and manage multiple projects at a time. Good written & verbal communication skills. Ability/learn to translate technical issues and concepts into business language. Regular and timely communication of request/incident status. Personal Qualities
Multi-tasking : Ability to handle multiple tasks at any one time and prioritize effectively. Accuracy : Ability to ensure information, facts, and figures are accurate and free from mistakes. Sense of Urgency : Ability to respond as needed within an appropriate timeframe. Problem Solving : Analytical thinker with the ability to solve problems and seek support/help when needed. Organization : Ability to organize effectively. Team-Player : Ability to work both within and across teams to ensure work is completed with appropriate input from others. Decision Making : Ability to make decisions on work issues that impact the successful completion of tasks. Focus : Ability to work calmly & effectively under pressure to tight deadlines. Delivery : Delivery focused with a commitment to get the job done. Extra Mile : Going above and beyond to exceed customer expectations. Required Qualifications
Education:
Completed or soon to be completing tertiary studies in an IT-related field. IT and security certifications are a plus.
Experience:
Intern work or general IT work experience is a plus but not required.
Working Conditions
This position will primarily be involved in an office environment. This position is in support of a 24x7 cybersecurity and global IT operation and will be required to action alerts during weekends, and some holidays on occasion. The typical effort during a weekend involves less than one hour ensuring alerts are not malicious. Due to the global aspect of this company, some meetings occur after normal business hours (rotational for each region) to enable collaboration and communication within the IT security function. Travel will be minimal to none.
Languages
- English
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