Business System Analyst II

This role is hybrid and requires you to be at our Client office (Markham) at a minimum 3 days per week - subject to change at any time. 
You will work closely with the business partners, developers and the project team to 
support the migration of Customer documents from a Legacy system to Guidewire. 
Elaborating with the team, writing Business Requirements and FSD's – Functional 
Specification Documents. 

. Work collaboratively with business and rating business analysts to understand 
requirements of the changes to be implemented in document publishing solution.
. Investigate moderate to complex system issues and propose solutions.
. Prepare professional specifications documents for system changes efficiently.
. Create Mock-ups of documents for review, FSD's, User Stories
. Test all system changes in lower regions prior to User Acceptance Testing to 
ensure quality and accuracy.

Must-Have Skills:
Domain & role experience
Insurance experience: minimum 5 years
Business Analyst experience (3–5 years) in document/publishing solutions
Experience writing requirements & functional documentation 
o    Business Requirements
o    FSDs (Functional Specification Documents)
o    User Stories 
 
Core BA / delivery skills
Requirements elicitation & collaboration 
o    Work with business partners, developers, project team, rating BAs
Systems analysis & troubleshooting 
o    Investigate moderate to complex system issues and propose solutions
Specification/documentation quality 
o    Prepare professional specification documents efficiently
Testing / quality validation 
o    Test system changes in lower environments prior to UAT
 
Technical / tools (explicit)
Prior systems/programming experience (general but required)
Proficiency with: 
o    Microsoft Word
o    Excel
o    Access
o    PDF
o    AFP
o    SQL 
 
Soft skills / ways of working
Excellent communication skills
Strong problem solving & analytical abilities
Strong customer service focus
Ability to multitask
Ability to work independently
Collaborative mindset; positive, inquisitive, thrives in fast-paced environment (strongly emphasized)
Nice-to-Have Skills and Experience
Specialized platforms / tools
OT Exstream (document composition/publishing)
Guidewire (target system in the migration)
SQL Query (more advanced/explicit querying skill beyond general SQL mention)
Jira (work management / agile tracking)
 
Language
Bilingual French/English
What you'll bring
. Minimum 5 years insurance
years Business analyst role for other publishing solutions
. Prior systems/programming experience
. Excellent communication skills
. Microsoft Word, Excel, Access, PDF, AFP, SQL,
. Excellent problem solving and analytical abilities
. Strong customer service focus
. Able to multi task and work independently
Desired Qualifications
. OT Exstream
. Guidewire
. SQL Query
Aviva: Internal
. Bilingual French/English
. Jira 
*CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

• Business Analysis
• Business Process Analysis
• Business Process Modelling
• Data Analysis
• Requirements Analysis
• Solution Analysis
• Financial Services

Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.