Loading Dock Coordinator/Dockmaster

Dockmaster 
Toronto, Ontario  
Build what's next at Minto 
Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren't just valued—they're celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual's voice.  
From day one, we've got you covered 
From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

Competitive compensation with performance-based annual bonus 
Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave 
RRSP matching program and paid time off program to support your future and recharge 
Peer-to-peer recognition platform that celebrates your contributions 
Flexible summer hours to help you make the most of your time 
Professional development and learning support to fuel your growth 
Exciting career paths across a dynamic and purpose-driven organization 
Your place in our story 
The Dockmaster is responsible for the maintenance of the loading dock and commercial parking located at 39 Niagara in Toronto, ON, specifically as it relates to incoming and outgoing deliveries, planned/unplanned moves, and waste removal.

Here's how you'll contribute  
First point of contact to welcome incoming delivery companies, tenants, contractors, customers and other visitors in the loading dock area;
Oversees incoming and outgoing deliveries for commercial retail tenants, condo owners and residential tenants;
Coordinates with Mastersite property management, condo owners and residential tenants for all move ins and move outs, incoming and outgoing deliveries, construction work, waste management services (e.g. recycling and garbage removal) and other services to/from site;
Maintains traffic control in the loading dock including all three commercial retail and residential loading bays for incoming and outgoing deliveries, planned/unplanned moves, contractors, and waste removal;
Enforces loading dock policies, procedures and guidelines;
Delivers training on an as-required basis to various stakeholders regarding procedures, guidelines, safety measures etc. for the loading dock;
Maintains log book of activities in the loading dock including deliveries and move ins/outs;
Provides assistance to residents, customers, commercial retail tenants and contractors in a variety of areas including the delivery of items and answering questions;
Performs cleaning duties in the loading dock area at all times and arrange for pickup of discarded materials, construction/ and moving materials;
Allocates and organizes specified storage areas for specific items such as delivery material (e.g. wood pallets), construction surplus, etc.;
Allocates placement of signage, barriers, cautionary notices and stanchions for the loading dock area, when required;
Performs and carries out emergency procedures as required for the loading dock and commercial parking area;
Monitors the loading dock and commercial parking to ensure area is safe and secure; 
Inspects the loading dock and commercial parking entrances daily for deficiencies, i.e. ice, debris etc.;
Calls taxis or shuttles for guests, residents and others when required;
Maintains health & safety procedures;
Fulfills assigned role(s) in case of emergency events;
Assists with special tasks as directed by management; and
Performs other duties within the scope, spirit and purpose of the job, as requested by management.
What you bring to the team 
Here's what will help you stand out. And even if you don't tick every box—we believe in your potential and are here to support your growth.  
High School is an asset.
A minimum of one to two (1-2) years of work experience is required.
Effective Communication skills- listening, written and verbal
Customer Service oriented
Collaborative and Team Player
Microsoft Office (Word, Excel and PowerPoint), Outlook
Problem Solving skills
Good Judgment
Interpersonal skills
Initiative and creative
Attention to detail
Hiring pay range: $55,000 -$58,000 per a year 
Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled. 
Ready to build your future with us? 
Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally. 
Join a team where your growth, purpose, and potential are celebrated. Let's create something meaningful—together. 
About Minto Apartment REIT 
Our mission to build vibrant communities begins with the people who make it all possible—our employees. In 2024, we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture, a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive. 
 
Minto does not accept any speculative or unsolicited CV's that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV's will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we'll work with you to ensure your needs are met. To request accommodation, please contact us