Receptionist

Job Summary:

The Office Support Staff (OSS) will act as a first point of contact at the front office and will be responsible for all reception duties, such as answering phone calls on a multi-line system, dealing with and resolving customer inquiries, and coordinating events on behalf of managerial staff.  In the day-to-day, the OSS will be responsible for arranging courier shipments, distributing incoming faxes, handling mail, and scanning documents.   You must have a strong attention to detail, work ethic, and be able to work in a fast-paced, dynamic environment.   This position entails relief help in other departments on an as-needed basis.

Schedule: Monday to Friday, 8 am - 5 pm; this is a full-time office role based in Edmonton. 

Why AFD:

• Safety boot Reimbursement program.
• The company provided PPE.
• Paid orientation & training. 
• Personal/Sick Paid Days and lunch & learn every month.

What you will do day-to-day:

• Prepare reports, assisting with data entry as required (updating customer ship-to locations, maintaining daily prices in the system, programming proprietary access devices).
• Scanning documents and arranging PDFs in easy to parse formats.
• Provide or obtain information from a variety of external and internal contacts, which may include basic research and review of documents.
• Sourcing and ordering, and maintaining office supplies and other items upon request.
• Sorting, sending, and picking up mail at the mailbox.
• Answer the telephone and electronic messages and relay them to the relevant party.
• Basic office cleanup (i.e., wiping down high-touch surfaces).
• Assist other departments as required.
• Other related duties as required or assigned.

What you need to succeed:

Education

• High School Diploma or GED required.

Experience

• 1+ years' reception and customer service experience.

Other Skills (Knowledge)

• Knowledge of MS Word, Excel, and e-mail required.
• Professional written and verbal communication skills.

As part of the interview process, all candidates will undergo pre-employment checks. If an offer is extended, it will be contingent upon the successful completion of pre-employment requirements, including a criminal record check and verification of employment references.

At AFD, our corporate culture reflects our ongoing commitment to both our customers and our people. We believe that people are our greatest asset, and as such, we promote a safe and friendly workplace, encouraging open communication, teamwork, and personal growth. Our team is essential for our success now and in the future.

We thank all candidates for their interest; however, we will communicate only with selected candidates.