Program Manager Principal

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We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Role
We are seeking an exceptional Program Manager Principal to lead and shape complex, enterprise‑wide programs that drive organizational transformation, operational excellence, and strategic business outcomes. In this role, you will partner closely with senior executives, cross‑functional leaders, and global teams to deliver high‑impact initiatives that accelerate growth, optimize performance, and strengthen execution maturity across the company.

Operating with high autonomy, you will set program vision, define governance models, and ensure disciplined, data‑driven execution. You'll bring deep expertise in program management, analytics, process optimization, and change leadership—leveraging tools like Jira, Lean Six Sigma methodologies, and enterprise frameworks to drive predictable, repeatable success.

What You Will Be Doing

Program Leadership & Strategy

• Own end‑to‑end strategy, planning, and execution for large‑scale, multi‑year programs with significant business impact.
• Define program scope, operating models, resource strategies, KPIs, and governance frameworks.
• Ensure clear alignment between business objectives, technology capabilities, and cross‑functional execution.
• Influence executive stakeholders and provide strategic insights on risks, opportunities, and enterprise direction.
• Establish a program culture grounded in accountability, transparency, and continuous improvement.

Execution & Delivery Excellence

• Oversee integrated plans, budgets, milestones, dependencies, and critical paths across multiple workstreams.
• Lead structured program reviews, enabling visibility, informed decision‑making, and proactive risk mitigation.
• Leverage Jira , dashboards, and analytics to monitor progress, forecast risks, and manage performance.
• Apply program management best practices, PMO methodologies, and data-driven insights to ensure predictable delivery.
• Drive high‑quality outcomes through strong change management, disciplined execution, and operational rigor.

Governance, Compliance & Risk Management

• Build and maintain robust governance practices aligned with enterprise standards.
• Develop risk mitigation strategies that balance speed, innovation, and quality.
• Partner with legal, finance, security, procurement, and compliance teams to maintain audit‑ready documentation and program integrity.
• Champion process improvement using Lean, Six Sigma, and continuous improvement frameworks to optimize delivery efficiency.

What You Will Need

• 10–12+ years of progressive program or portfolio management experience leading complex, enterprise‑wide initiatives.
• Proven track record managing multi‑year, multi‑workstream programs with high visibility and measurable outcomes.
• Strong strategic thinker with the ability to balance long‑term vision with tactical execution.
• Mastery of program management methodologies, frameworks, and tools—including Jira and enterprise reporting platforms.
• Exceptional stakeholder engagement and executive communication skills.
• Expertise in risk management, governance, budgeting, and organizational change leadership.
• Strong analytical mindset with the ability to interpret data, generate insights, and drive fact‑based decisions.
• Experience in Agile, SAFe, hybrid delivery models, or scaled program environments.

Added Bonus If You Have

• Experience in technology‑driven, fintech, SaaS, enterprise platform, or transformation programs.
• Lean Six Sigma certification (Green/Black Belt) or experience applying process improvement methodologies.
• PMP, PgMP, MSP, Agile certifications (CSM, SAFe, ACP).
• International or multi‑regional program leadership experience.
• Strong track record of innovation, process optimization, and operational excellence.
• Background in product, engineering, operations, analytics, or digital transformation.

What we offer you:

A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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